You’ve read all of your free items this month. To register, get added benefits and unlimited access to articles, Become a Member. Already a Member? Sign in. Advertising Age Article Abstract Ketchum Employee Sets Off Tempest in a Tweetpot FedEx Follower Tattles Over Out-of-Context Twitter Comment By Ken Wheaton, Published on January 16, 2009 5 Want more Access, Content & Connections? Upgrade to Membership. We are glad you are enjoying Advertising Age. To get uninterrupted access and additional benefits, become a member today. Register Now Already a member? Log in.