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Because Ford's Big Problem Is Color Choice
To Prove It, It Sent Out Two(!) Press Releases
Ford sent out not one, but two press releases touting the news that it will offer its cars in more colors. This is one of those cases where something potentially cool -- colors, cars -- just sounds lame in a press release.Says release No. 1: "Ford Motor Company is filling its paint color palette for the 2008 model year with some of the trendiest hues, most expressive metallics and its largest color range ever."
Sayeth release No. 2: "Design and color rank as more important purchase consideration factors than ever before, so Ford Motor Company is planning its biggest paint changeover in company history and leveraging a new collaborative product development process aimed at winning customers."
That should drive sales right through the roof.
There is a long list of weird "new" colors, many of them edible: Dark Cherry, French Silk, Light Sage, Kiwi Green, Merlot, Orange Frost and White Chocolate.
But the biggest head-scratcher is this: "Ford is turning up the heat with a custom deep, spicy red – called Candy Apple Red –- featured on the 2008 Ford Mustang. Confident and aimed at the design-savvy, this hot hue takes its cue from Chili Pepper, which Pantone named color of the year."
A) Candy Apple Red is hardly new. B) If it's "spicy" and "hot" and based on chili peppers, why call it apple?!?!
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It's just another example that one of the old-Big 3 is trying to convince itself that it found something to make sales soars.
Lately, Chrysler/Jeep/Dodge has been advertising intensively its Lifetime Powertrain Waranty as a revolution and "why would you want to buy anything else"? It's the same thing.
The reason why Toyota is where it is right now and that Honda is now far behind is that they have a limited line of good vehicles that meet people's need. Advertising it is a joke afterwards.
Too much choice = too complicated.
Maybe OEM's should spend a little more time & money talking to their customers (including those that didn't buy their brand) to understand what their real problems are. We spend so much money on "generic research" that gives them "most important purchase reasons" like "price or deal offered" or "vehicle's reliability".
Big-3 agencies are stuck in the "do creative that the client will approve" so they aren't threatened with loosing the business.
Get into your customer's head and build your brand on the things that really matter. We have focused too long on the "next 30 days" in this business.
Someone needs to stop the insanity and think about long term brand equity and customer loyalty. Hmmm..Lexus, Honda, Toyota. No wonder their kicking our butt! -An Insider-
What's next? Patterns? And if this works, you already know what's coming next. Two-tone and tri-tone paint jobs. Welcome to 1958.
In the halcyon days of the 1970s, and even later, Fords were available in 15 or more body colors, and at least five interior colors.
Lately, however, we've been seeing six to eight (rather dull) body colors, and two to three interior colors (tan, grey, and maybe black).
One of the things that used to help Detroit compete was that their vehicles offered more pizazz on the showroom floor. But they've given that up in recent years. And when a Ford is just as dull-looking as a Honda, there's no reason to buy a Ford.
I just got a Ford Fusion and LOVE IT! I was a bit skeptical at first. This is definitely not the old Ford. It drives like a luxury car. I will get another one and like the fact that I have more color choices.
Ford's problem is not in their colors. It's in the way they treat their customers. Take the 07 Shelby for instance. There are or should I say there were many loyal customers from the late 60's through the early 70's that were willing to line up for the chance to relive a bit of their past. Keeping in mind, many of them have acquired purchasing wisdom over the past three decades. Not saying a Shelby wouldn't be a good purchase; on the contrary, it would be at the manufacture's MSRP. The problem comes in with FORD raping its consumer base (formerly loyal customers now dropping like flies) by promoting their insane dealer mark up program. If they wanted to price the car at 40% more than the MSRP at least have the balls to do it out right. But instead they hide behind their dealer network and claim it's the dealers that are pursuing these increases.
In my last research it took about fifteen minutes to locate at least 100 of these over priced so called highly demanded toys and if that's not enough, they were all setting at dealerships collecting dust and costing revenues. In the mean time some of the dealers I have spoken to have now contacted me back with SPECIAL pricing, what a joke and if you're a ford fan its not very funny.
You people at FORD better get your heads out of the sand and look around. Nissan, Toyota and many others are now eating your breakfast, lunch and dinner. When will you ever learn?
Since my experience with the Shelby pricing and because of the details of my experience I have decided to open my mind and my eyes to other manufactures products. Something I would have NEVER considered prior to this experience.
Will it be Nissan's new toy or something else? The fact is, it WON'T be a FORD and it's has nothing to do with the color. Maybe you people making all the decisions will realize after you have run everyone away that you are NOT the only game in town or should I say the USA anymore.
B Mehsikomer
Minnesota