Ad Age Outlook Episode 1: Quality vs. Marketing

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This Week: Does marketing share the blame in marketers' recent quality issues? With old-school reliables such as Toyota and J&J issuing product recalls and apologies, will consumers be left wondering if the ad budget would be better spent on quality control. Nat Ives and Ken Wheaton join host Bob Knorpp to discuss the battle between quality and marketing, OK Magazine's rough road and ads that stalk you.

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