Cut your workforce, cut morale-it's that simple. And now there are numbers to back it up in "Americans on the Job: Rebuilding the Employer/Employee Relationship," a survey of 665 workers by Wirthlin Worldwide.
More than one-third of the workers surveyed said that, in the last three years, their company experienced some type of job cutting, whether it was called re-engineering, downsizing, or restructuring. These respondents gave their employers dismal performance ratings on everything from management to honesty and ethics.
Service-industry employees are generally more positive about their jobs and their employers than manufacturing workers. The difference may correlate with exposure to downsizing: 36 percent of service workers had seen their employers cut jobs vs. 48 percent of manufacturing employees.