Once registered, you can:

  • - Read additional free articles each month
  • - Comment on articles and featured creative work
  • - Get our curated newsletters delivered to your inbox

By registering you agree to our privacy policy, terms & conditions and to receive occasional emails from Ad Age. You may unsubscribe at any time.

Are you a print subscriber? Activate your account.


Aspect Software forms partnership with Microsoft for contact centers

Published on .

Westford, Mass.—Aspect Software, a contact center application provider, announced Monday it has formed an alliance with Microsoft Corp. to deliver a solution targeted at small and midsize call centers. The agreement provides Microsoft Office Communications Server 2007 Speech Server as an embedded component of the Aspect Unified IP product. Aspect Unified IP incorporates an automatic call distributor, a voice portal, quality management, a predictive dialer and Internet connection in a single application.
Most Popular
In this article: