×

Once registered, you can:

  • - Read additional free articles each month
  • - Comment on articles and featured creative work
  • - Get our curated newsletters delivered to your inbox

By registering you agree to our privacy policy, terms & conditions and to receive occasional emails from Ad Age. You may unsubscribe at any time.

Are you a print subscriber? Activate your account.

BtoB

Attensity rolls out social customer intelligence solution

By Published on .

Most Popular
Palo Alto, Calif.—Text analytics company Attensity Group has introduced a new product for finding and mining sentiment in customer conversations occurring in e-mails, Web forums, surveys, CRM notes and other sources.

The company’s on-demand Attensity Analyze for VoC Community Advantage converts the text of customer feedback into dashboards that reveal sentiment and trends, new product suggestions and issues with product quality, according to the company.

The product provides charts and graphs showing compliments, complaints, at-risk customers and intent-to-buy events. Entry price is $7,500 per month through September.

In this article: