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CRM Media debuts SmartCustomerService.com

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New York—CRM Media, a division of Information Today, has launched a new website called SmartCustomerService.com to offer news, analysis and commentary about customer service strategies and technologies. The site will provide coverage of CRM Media's Customer Service Experience Conference, to be held here Aug. 19-21 in conjunction with the CRM Evolution and SpeechTEK conferences. Information Today's media brands include CRM, Speech Technology, Streaming Media, KMWorld, Database Trends and Applications, and EContent.  
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