Demand for IT services to grow, but budgets remain flat

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Atlanta—Global demand for IT services is expected to increase 17% over the next two years, although IT budgets and staffing levels will remain nearly flat, according to research from Hackett Group.

The research was based on an online survey of more than 80 global companies.

It found that IT budgets and staffing levels will each increase by about 1.0% over the next two years, down from annual growth rates of 5.3% for budgets and 4.3% for staff over the past three years.

At the same time, demand for IT services will grow by more than 17% over the next two years.

“Demand for IT services has always exceeded supply capacity,” said David Ackerman, IT advisory practice leader at Hackett “But the global economic downturn has put more pressure than ever before on IT organizations to do more with less. The growing gap between demand and budgets requires companies to broaden their mix of techniques.”

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