New Yorkâ€”Penton Media has promoted Melissa Dowling to editor in chief of Multichannel Merchant
. She succeeds Sherry Chiger, who has left Penton. Dowling joined the magazine (formerly titled Catalog Age
) in 1989 as a reporter and was named executive editor in 2004. The publication targets senior management at catalog, retail, e-tail and e-commerce companies.