×

Once registered, you can:

  • - Read additional free articles each month
  • - Comment on articles and featured creative work
  • - Get our curated newsletters delivered to your inbox

By registering you agree to our privacy policy, terms & conditions and to receive occasional emails from Ad Age. You may unsubscribe at any time.

Are you a print subscriber? Activate your account.

BtoB

Facebook revamps messaging system, adds e-mail

Published on .

Most Popular
Palo Alto, Calif.—Facebook has overhauled its messaging system, integrating multiple communications channels—including Facebook.com e-mail addresses, as well as chat and SMS text messaging—into what the company is calling a single “conversation history.”

Facebook already offers a messaging feature that enables private conversations among its users. The new service, dubbed Titan, is expected to open the lines of communications to non-Facebook users, but will filter out messages from those who are not part of a user's social circle, according to the company.

Facebook said the new feature will more closely hew to how people are communicating today, which is faster and more off-the-cuff than via standard e-mail. The feature will be introduced gradually over the coming weeks, the company said.

In addition, Microsoft Corp. announced on its blog that it has integrated with Facebook's new messaging system, allowing users to view Word, Excel and PowerPoint attachments with the Office Web Apps directly in Facebook.

In this article: