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BtoB

Harris Poll: Social media experiences mixed

Published on .

New York—Many users of social media say they have received good advice from other social participants, although even more indicate that the social media experience can be offensive.

According to “The Pros, Cons and Learning Curve of Social Media” from polling company Harris Interactive, 40% of users overall have received good product suggestions via social media, with 59% of younger adults saying the same. However, 43% of social media users say they have been offended by posts, comments or pictures.

The Harris poll was based on an online survey of 2,331 U.S. adults conducted in December.

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