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Microsoft, Aspect Software form global strategic alliance

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Orlando, Fla.—Microsoft Corp. announced it has made an equity investment in call center solutions provider Aspect Software and formed a multiyear strategic alliance with the company. Microsoft made the announcement Tuesday at the VoiceCon Orlando 2008 conference. Aspect will design its Aspect Unified IP contact center solution to operate with Microsoft’s platform for software-powered voice and unified communications and will offer it as the leading option to new and existing customers.
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