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Microsoft boosts Dynamics CRM with added templates, special pricing

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Redmond, Wash.—Microsoft Corp. has enhanced its Dynamics CRM product with 18 new templates and discounts for users of its Office 365 products. In heavy competition with market leader Salesforce.com, Dynamics CRM, has added templates specific to industries including healthcare, nonprofit and sports management, as well as such specialized areas as prison inmate data management. Also, to boost its new cloud-based version of Dynamics CRM, Microsoft is offering license discounts of up to 40% to users of Office 365, its suite of cloud-based productivity tools. The promotion runs through March.
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