London—After such ill-fated acquisitions as Mecklermedia and Streaming Media, Cleveland-based Penton Media has entered the mergers and acquisition marketplace again. Penton Media Europe announced this weekend that is has acquired four titles from Wilson Publications. Penton said three of the titles—CRM, Customer Service News
and Business and IT Support (BITS)
—will become part of the Penton Media âBusiness Customer â portfolio under the responsibility of Publishing Director Russell Goater. The fourth, Field Service Management,
will be merged with Pentonâs Service Management and its online exhibition www.servicemanagement365.com.