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"The wireless market is moving so fast that the half-life of research on stats and competitors is now measured in weeks. But customer insight is timeless."

Rip Gerber, CMO, Intellisync Corp.

"By conducting our yearly customer satisfaction surveys and client meetings with our quality control staff, we will continue to gain knowledge of our customers' global transportation and logistical challenges."

Marie T. Vigliarolo, VP-marketing Quick International Courier

"We want to understand our customer base in a rapidly expanding market. Independent research suggests the VoIP market will grow from approximately 1 million U.S. households at the end of 2004 to 18 million households by the end of 2008."

Dean Harris, CMO, Vonage

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