The study, called âWorkforce E-mail Market Trends 2003-2007,â found that approximately 45% of corporate employees worldwide do not have access to e-mail. Many of these workers are in the manufacturing, retail, airline and distributed services industries.
At an estimated price of $20 per user, the untapped market for workforce e-mail is estimated at $6.7 billion, Radicati said.
Vendors trying to reach this market should make sure their products are low cost, provide basic functionality, can integrate with existing technology, and are low-maintenance and customizable, according to the study.
Information about the study is available at www.radicati.com.