“In-flight broadband service roll-outs by airlines is not without issues though,” Frank Dickson, In-Stat’s VP-research for mobile Internet, said in a statement. “With current paid take rates for in-flight Wi-Fi service below 2%, providers have a lot of work to entice passengers to use the service. Significant investment has been made in on-board and on-ground infrastructure, and now the market will be tested as it tries to get more passengers to use the service.”
The complete report, “Build It and They Will Come? The In-Flight Broadband Market,” is available for $2,995.