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New suite includes warranty module

Published on .

Vienna, Va.--Entigo Corp. on Tuesday announced the release of version 3.0 of its Entigo Reality suite, which lets manufacturers and their channel partners manage the marketing, selling and servicing of their products in real time on the Web. Along with enhanced versions of Entigo Catalog, Entigo Order and Entigo Reality Builder, the software now includes Entigo Warranty, which the vendor describes as the first and only b-to-b, Web-based claims management system. The warranty module gives manufactures the ability to track and recover warranty costs on supplied component parts, automated intelligent claims processing and comprehensive reporting. In addition, according to Entigo, the tool allows manufacturers to quickly identify product failures and quality issues. Pricing for the base Entigo Reality Builder, which runs on Java servers from IBM, BEA and others, starts at $400,000.
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