Web 2.0 offers remarkable opportunities to engage customers and transform the way we communicate to drive customer loyalty.
Whether you’ve already implemented Web 2.0 marketing programs, are in the process, or have it on your "to-do" list, you’ll want to learn the marketing secrets that truly create customer loyalty.
In this Webcast you’ll learn how to use Web 2.0 to:
* Create an open, ongoing dialogue with your customers
* Enable customers to interact with and learn from each other
* Move beyond customer satisfaction to customer loyalty
* Lower costs and stretch your marketing budget