Uber's barrage of bad press this year has posed the question: Could its dominance among ride-hailing apps ever be broken? And what would come after?
In Austin, Texas, where Uber and Lyft have suspended operations over a local requirement to fingerprint drivers, Ad Age and CNN recently found Uber addicts getting around more or less just fine with the alternatives that have moved in. We also heard a vision for the uber Uber app.
Producer: Alfredo Alcántara. Editor: David Hall.