Imagine a world in which everything you write might become public. Every email you send: public. You have a telephone conversation -- the person on the other end takes notes. Public. Your support person insults somebody on the phone; she records and posts it.
What would people think? Are you transparent enough to live this way?
Wikileaks or not, this is now the world you are living in. Even if you despise Wikileaks -- even if you think Julian Assange will end up in prison somewhere -- you're not safe. There are a lot of other ways and lots of other place your "secrets" could get posted.
If this scares you, change the way you do business.
Agree? Disagree? Discuss...
|ABOUT THE AUTHOR|
Josh Bernoff is senior vice president, idea development at Forrester Research and the co-author of "Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business," a management book that teaches you how to transform your business by empowering employees to solve customer problems. He blogs at blogs.forrester.com/groundswell.