Most heartening is the fact that, as per my evil scheme, Comcast has been forced to monitor the traffic. Aggrieved customers who post their account numbers are getting calls from Comcast trying to resolve their problems.
That, of course, is the entire point of the exercise. In a perfect world, the corporation would also be busying itself to create its own internal structures to address consumer complaints, feedback...even praise. But this is a start.
The onus is on Comcast to continue its attentiveness. Be assured, I will be paying close attention -- and so will many, many others.