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STUDY: U.S. HISPANIC CONSUMERS LOVE TO SHOP

Annual HOT Survey Provides New Demographic Insights

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NEW YORK (AdAge.com) -- Fifty-six percent of the U.S. Hispanics polled said "I love to shop" compared with 39% of the general population and are similarly much more likely to pay cash for their purchases, according to People en Espanol's fourth annual Hispanic Opinion Tracker (HOT) survey slated for release this week.
Hispanics are passionate about shopping, said Jackie Hernandez Fallous, publisher of 'People en Espanol,' which conducts the annual HOT survey.

HOT, one of the largest Hispanic surveys conducted in the U.S. each year, found that Hispanic consumers are more likely to go shopping and much less likely to use credit cards than their general market counterparts. Survey participants said they spent on average $1,992 on clothing and accessories in the last 12 months, for instance, compared to $1,153 for general market consumers.

'Passionate about shopping'
“We’re much more passionate about shopping,” said Jackie Hernandez Fallous, publisher of People en Espanol. “And Hispanics are much more impacted by advertising and marketing. They buy because of a product’s image or the ads or because something is trendy or new on the market.”

All those attributes scored higher among Hispanics; for non-Hispanic respondents, price and reputation were more important. For example, 35% of Hispanics surveyed cited ads as a factor in selecting color cosmetics, compared to 8% of general market respondents. And 55% of Hispanics surveyed have bought a fragrance because they smelled it on a magazine scent strip, double the number of general market respondents (27%). Among big ticket items, 26% plan to buy a new home soon.

In a significant difference with the general market, Hispanics are much more likely to pay cash, the preferred method of payment for about 75% of Hispanics. Only about 15% use credit cards, compared with more than 40% for the general market.

8,000 people surveyed
The HOT study was conducted by Synovate Research in January and February through bilingual phone interviews with 8,000 people over 18, including 6,000 Hispanics and 2,000 non-Hispanics. Among the Hispanic sample, just more than half (55%) are classified as Hispanic dominant, meaning they prefer Spanish and have a strong desire to maintain their culture. About a quarter each are bicultural (23%), comfortable in both languages and worlds but culturally more Hispanic, or U.S. dominant (22%), a group that mirrors general market attitudes but identifies with its Latino heritage.

The group that has grown the most since the first HOT study in 2002 is the bicultural segment, up by 15% to 23% of the total group from 20% in 2002. That’s partly explained by retro acculturation, as assimilated Hispanics identify more with their Latin roots, and by the growing use of Spanish.

The 2005 Yankelovich Monitor Multicultural Marketing Study released earlier this month offers some insight, citing 69% of Hispanic respondents as saying, “The Spanish language is more important to me than it was just five years ago.”

Spanish-language media
In fact, the greatest increase in Spanish-language media consumption is among the U.S. dominant group, according to

The national Hispanic HOT survey is conducted each year by 'People en Espanol' magazine.
the HOT study. In the 2002 survey, 20% of their total media consumption was in Spanish and 80% in English; this year it’s up to 27% Spanish-language media.

“It’s retro acculturation, it’s cool to be Latin and the media options are growing -- there are more [Spanish-language] networks, magazines and radio stations,” Ms. Hernandez Fallous said.

Leading Spanish-language network Univision is up 26% in viewership this year and proudly announced a milestone for the week of June 27 to July 3. For the first time, Univision was the No. 1 network in prime-time ratings for the entire week among all 18- to 34-year-old viewers, regardless of language.

Univision beat Big Four
Univision beat ABC, CBS, NBC and Fox with an average of 1,175,000 young viewers in prime time, and broadcast seven of the 10 top-rated programs. And anyone who missed Univision’s last blockbuster telenovela Rubi can now rent it at Blockbuster on DVD.

One of the areas with the widest behavior disparity between Hispanic dominants and more acculturated Hispanics is the Internet. Although 53% of all Hispanics surveyed said they use the Internet, that figure drops to 31% for Hispanic dominants and soars to 70% for bicultural Hispanics and 77% for the U.S. dominant. And just 11% of the Hispanic dominant group shops online, compared with 52% for bicultural Hispanics and 56% for the U.S. dominant.
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