In cases where both companies offer the same products, customers will be able to choose between having the items delivered or picking them up themselves. Those items offered exclusively by Circuit City will only be available for in-store pickup, and exclusive Amazon.com merchandise will only be shipped by the site.
Under the terms of the multiyear agreement, Amazon.com will be paid a percentage of the revenue for the Circuit City merchandise purchased through Amazon's electronics store. Amazon will be responsible for processing the transaction, and Circuit City will be responsible for product fulfillment and providing product-related customer service. Circuit City will accept returns on merchandise picked up at its stores. -- Adrienne Mand
Copyright August 2001, Crain Communications Inc.