The study reported that 74.5% of respondents said they are concerned about their personal information being distributed online, while 71.1% said they were concerned about being monitored while online. Some 56.9% said they were "comfortable" or "somewhat comfortable" giving credit card information over the Internet, compared to 43.5% by telephone.
Junk e-mail, or spam, was another trouble area with the respondents, with 74.9% of consumers questioned saying they were "very concerned" or "somewhat concerned" about receiving unsolicited e-mail.
The study also found that despite the lag in PC sales, 41% of consumers said they planned to upgrade their personal computers this year.
The telephone survey, which was conducted in February, polled 1,823 people with margin of error of plus or minus 3%. Market Facts Interactive is a division of Market Facts, an Arlington Heights, Ill.-based market researcher.
Copyright March 2001, Crain Communications Inc.