Revenue: $19.4 billion (est.).
Delivery volume: 3 billion parcels and packages.
Leadership: Kent C. "Oz" Nelson, chairman-CEO; James P. Kelly, VP-chief operating officer; John W. Alden, senior VP-business development.
Ad spending: UPS is privately held and would not disclose figures.
Agencies: Ammirati & Puris/Lintas, New York (domestic); McCann-Erickson Worldwide, London (international).
Recent successes: Entrance into same-day delivery in second quarter when purchase of SonicAir is complete; expansion of product line that is widely regarded as the broadest in the industry.
Challenges: Make money internationally; convince home delivery market they aren't second-class citizens; increase domestic opportunities; continue to roll out new electronic and online products.
Source: Advertising Age and company reports