With its parent, The Spiegel Group, in bankruptcy court, the sportswear retailer has banked on a back-to-basics
|The new nostalgic campaign features a 1936 photo of Eddie Bauer in snowcovered wilderness. Click to see larger image.
|The highlighted product lines are a return to the outdoors clothing on which the company originally made its name. Click to see larger image.|
The company tried four different positionings in the last five years, trying to chase "easily influenced hipsters," said Engle Saez, chief marketing officer. But when he joined Eddie Bauer in March 2002, he was handed a "significant piece of research" that showed the brand's real equity was in its outdoor heritage.
Casting for a quick way to reposition the brand, Mr. Saez seized on the line of washable suede being launched for fall 2002. Renamed Seattle Suede, it was backed with print ads of prairie landscapes and text praising the outdoor life.
"This was as much an exercise in launching Seattle Suede as it was a way to rally the company," Mr. Saez said.
Ad spending tripled
That campaign, which was consistent across all channels, was also handled by Mullen, now the sole agency of record (previously, stores, Internet and catalog sales all advertised separately). Stores were revamped and advertising spending tripled for this year and is expected to grow 40% to 50% in 2004. Eddie Bauer spent $5 million in 2002, according to TNS Media Intelligence/CMR.
The jury is still out on the transformation. Eddie Bauer reported an increase in same-store sales for September, the first such increase since April 2000. But sales slid 6% in October, which Spiegel management blamed on the warm weather's effect on outerwear sales.
Spiegel has placed other units on the block, most recently, its Newport News apparel catalog, but seems to be banking on Eddie Bauer as part of its reorganization plan. Earlier this month, management petitioned the judge overseeing the bankruptcy for authorization to open up to 17 new stores. The court's decision is pending.