EXCERPT: Dear members,

Published on .

Excerpt From a Sept. 15 letter to Northwest frequent flyer members:

"The bankruptcy filing will not impact Northwest's day-to-day business operations. We remain committed to serving customers, ... Although bankruptcy is never a first choice option, it does provide the most prudent means for a restructuring that will ensure the transformation of Northwest into a new-era carrier that is able to compete in the near term and well into the future. "

-Doug Steenland, President-CEO, Northwest Airlines

In this article:
Most Popular