Twenty-three of the Fortune 100 companies--including Hewlett-Packard Co. and Intel Corp.--could not be contacted by e-mail through their Web sites, according to a study by Rainier Corp., a tech marketing communications company. Among those that did offer an e-mail link, one-third--including American Express Co. and Walt Disney Co.--failed to respond to requests for basic investor information. Fastest response: United Parcel Service of America (five minutes). Slowest among those that did respond: SBC Communications (25 days) and Dell Computer Corp. (23 days).
Harrods.com hired AGA Catalog Marketing & Design, New York, to create a catalog for the London retailer's e-commerce site.
Women's health site SelfCare.com launches "The SelfCare Hour" July 12 on the ValueVision TV shopping network.
Venture capital company Crescendo Ventures, Palo Alto, Calif., selected Bravo! Marketing, San Francisco, as its agency for public relations and marketing efforts.
Copyright July 2000, Crain Communications Inc.