Forrester: Commerce software to bill $3.8 billion by 2002

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A report from Forrester Research's new Commerce Technology Strategies group says sales of electronic commerce software will reach $3.8 billion in the U.S. by 2002 as a result of the Internet's usage as a low-cost, high-impact channel. Forrester also said the implementation of electronic commerce software will fundamentally change how companies buy, sell and service products and services.

Copyright May 1998, Crain Communications Inc.

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