Once registered, you can:

  • - Read additional free articles each month
  • - Comment on articles and featured creative work
  • - Get our curated newsletters delivered to your inbox

By registering you agree to our privacy policy, terms & conditions and to receive occasional emails from Ad Age. You may unsubscribe at any time.

Are you a print subscriber? Activate your account.


Advocacy Group Calls for Patient Channel Cut Off

By Published on .

NEW YORK (AdAge.com) -- An advocacy group founded by consumer activist Ralph Nader is asking U.S. hospital chains not to provide The Patient Channel, a
Related Stories:
New Survey Finds Only 3% Feel Such Promotions Have a 'Very Positive' Effect
Two-Year Analysis Would Look Into Marketing Impact on Health Costs

a 24-hour network that aims medical programming mixed with pharmaceutical ads at patients.

Doctors, health pros
Commercial Alert, a not-for-profit organization based in Portland, Ore., sent a letter Feb. 25 to the CEOs of all U.S. hospital chains with at least 2,000 beds. Co-signed by 37 doctors and health professionals, the letter called The Patient Channel "a marketing tool for the nation's pharmaceutical corporations. It was designed to give them access to a captive audience at a time of maximum vulnerability and emotional distress."

The letter ended with Commercial Alert urging the hospital chains to "do the right thing. ... Just say no to this ad delivery system called The Patient Channel and keep it out of your hospitals."

Commercial Alert is a national nonprofit organization that seeks to protect children and communities from insturisve and excessive commercialism.

550 hospitals
The ad-driven Patient Channel is already in 550 hospitals and medical facilities across the country, and spokesman Patrick Jarvis said the network is on target to be in 1,100 facilities by September. The Patient Channel, a joint venture of General Electric Co.'s GE Medical Systems and NBC, launched in April of last year.

"We maintain what we said when we launched the channel: This is an effective way to bring information to patients and their families when they need it most," Mr. Jarvis said. "These are the same ads you would see on your television set at home."

Several ad agency executives who produce DTC advertising said they have neither shot new spots nor re-done any commercials simply for The Patient Channel.

'Especially egregious'
Gary Ruskin, executive director of Commercial Alert, said his organization is against DTC advertising in general, "but this is an especially egregious form of it," he said. Drug companies spent $2.4 billion on DTC advertising last year, according to Taylor Nelson Sofres' CMR.

Mr. Ruskin said he has never seen The Patient Channel, available by satellite only in the facilities wired for it. But he also sent a similar letter to the Joint Commission on the Accreditation of Healthcare Organizations, asking them to revise their hospital accreditation standards so that sponsored programming does not count as "patient education."

A spokesman for the commission said it received the letter and is "evaluating it and comparing it" to its current standard.

Most Popular
In this article: