"This is a real win for us," AOL spokeswoman Wendy Goldberg said. "This is no longer a question of [what we'll do for] consumers' redress. It's a question of lawyers wasting taxpayers' dollars," she said, referring to the publicly announced plans AOL has to up network capacity, discontinue new advertising including image spots that used "Jetsons" music from TBWA Chiat/Day, and incremental refunds for consumers based on their usage hours and levels of inconvenience during December and January.
Ms. Goldberg said AOL would not resume advertising in Washington.
Copyright February 1997, Crain Communications Inc.