Southwest boosts no-ticket plan

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Southwest Airlines, Dallas, will make its ticketless system more convenient by adding hand-held computers to enable skycaps to confirm reservations for ticketless passengers so they may check in their bags at curbside. At present, Federal Aviation Administration security regulations ban ticketless passengers from using curbside baggage check-in. Southwest also said it intends to sell seats on the ticketless system via the Internet by the end of the year. It said some 30% of its passengers now use the ticketless system, which the airline estimated will save more than $20 million annually at that usage level.

Copyright June 1995 Crain Communications Inc.

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