NYC SUES WIRELESS CARRIERS FOR DECEPTIVE ADVERTISING
Nextel, Sprint, T-Mobile Charged With Violating Consumer Protection Law
This summer, the department took action against T-Mobile, as well as Sprint and Nextel, charging that while newspaper ads promised cellphone deals, the fine print contradicted the terms of the deal. Sprint and Nextel have since merged, and the case against them is still pending.
“We’re pleased that T-Mobile has committed to full compliance and done right by consumers. New York City law prohibits companies from running advertisements that promise great deals in the headlines only to take them away in the fine print,” said Jonathan Mintz, acting commissioner.
Consumer Protection Law
The city's Consumer Protection Law calls for a maximum fine of as much as $500 per count, with each count based on the newspaper’s circulation, the number of times an ad ran, or other parameters dependent on the court’s rulings. The ads involved in the case appeared in The New York Post, Newsday, Daily News and The New York Times.
The telecom sector is one of the nation’s top advertising sectors, with the seven top cellphone providers spending a total of $4.7 billion in 2004.
In a statement, T-Mobile said it “is committed to truthful and accurate advertising, and we believe our advertising fully complies with all laws and regulations. Although T-Mobile strongly disagrees with the New York City Department of Consumer Affairs’ claims, we were pleased to resolve the case and put this matter behind us.”