USA Global Link offers technology integrated in e-mail

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USA Global Link, Fairfield, Iowa, is offering its Instant Call technology, previously used as a feature on Web sites, within e-mail. Consumers using the technology can click on an Instant Call link within an e-mail message and ask that a customer services representative call them on a standard phone line. Instant Call also includes a custom e-mail service that sends customers who have clicked on the Instant Call link an automated retail response that can include a special offer or pre-qualification survey.

Copyright June 2000, Crain Communications Inc.

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