Winn-Dixie to handle e-commerce returns

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Winn-Dixie Stores, Jacksonville, Fla., will host the Return Store, a new business that will accept merchandise returns from e-commerce sites, catalogs or traditional retail stores. The Return Store will be located in Winn-Dixie Customer Service Centers in selected stores in 14 states. Winn-Dixie said it plans to have up to 600 return centers by the end of 2001, primarily in the Southeast. Users will be able to return merchandise by retailers that Winn-Dixie represents and get a credit card credit for the items.

Copyright June 2000, Crain Communications Inc.

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