Once a small shop is able to land someone special, however, it should immediately have a plan in place to retain that individual. Especially when the economy's strong, companies are hiring, and headhunters are buzzing around your best people.
First, a realistic assessment of why someone worth keeping will stay with your shop has to be taken:
- Are they being challenged every day?
- Do they report to someone who can mentor them?
- Are the clients the kind that will take smart risks?
- Can people in your shop make a difference?
- Is your compensation competitive?
- Is it a fun place to work?
But something still nags at me. As an employer, I realize the day of going end-to-end and getting the gold watch are long gone. I've spoken to many of my agency-owner peers, and we all seem to lament the same thing: how come most people don't stay 10, 15, 20 years at one shop anymore? Seems it's a handful of years, and off somewhere else. Even if the workplace conditions are right. I know attrition is sometimes a good thing; however, it's also disruptive to the agency. I'd like to hear some of your thoughts on why good people itch to leave more frequently now than in years past.