Now Block's recording, which has been played nearly 5.5 million times on SoundCloud, has inspired something of a massive journalism-meets-therapy project. This week and in weeks to come, The Verge is publishing a series of posts that amount to a Comcast employee tell-all. The first, titled "Comcast Confessions: when every call is a sales call" and subtitled "More than 100 Comcast employees spoke to The Verge about life inside the nation's largest cable and broadband company," focuses on the company's "relentless pursuit of ever-greater sales."
Ryan Block, for one, approves, per a tweet he posted this afternoon:
Simon Dumenco is the "Media Guy" columnist for Advertising Age. You can follow him on Twitter @simondumenco.