VIDEO: Social Media Mistakes of Five Big Marketers
Blogger Joseph Jaffe Lambasts Sprint, Sony, T-Mobile, Target and Starbucks
Produced by
Hoag Levins
Published: June 19, 2008

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| Blogger Joseph Jaffe jabs big marketers.
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NEW YORK (AdAge.com) -- Nothing aggravates blogger Joseph Jaffe more than marketers that employ fakery, manipulation and heavy-handed lawyers in their social-media interactions with consumers. Author of the books "Life After the 30-Second Spot" and "Join the Conversation," Jaffe is the head of the marketing consulting company Crayon. He also runs the blog JaffeJuice, which is No. 26 on Ad Age's Power 150 ranking of the top media and marketing blogs. This video contains eight minutes of his remarks at the recent Association of National Advertisers' Integrated Marketing Conference.
Excuse me, a blogger is telling you that he's smarter than the sum total marketing communication expertise of 5 powerhouse brands. Hello?!
Amanda Chapel
Strumpette.com
As for social media mistakes, they go both ways, which is why I chose to self-flagellate my own role as a nonprofit in the Target brouhaha in our 2008 Age of Conversation book (yep, I took the 'marketing tragedies/triumphs' chapter)
By thinking I was 'taking the high road' by asking readers not to flame, boycott, denigrate or even 'respond' to Target's 'diss' and instead get back to the ambient advertising issue of objectification, it altered the conversation. We all know social media can't be 'guided back on track'...it's a life form of its own.
As I said in the AOC chapter, "It may have started with you, but it's not yours to keep; you can try to guide it, and hope people 'get it' but if it veers off target, let go of the reins and set that wild horse free."
more interesting if...
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