PR Response Has Been Swift and Active, But Test Will Come When Ship Finally Docks
By: | 02.14.13 @ 6:34 PM EST
Thanks to social media and wall-to-wall coverage by CNN, no one has failed to hear about the "cruise from hell," complete with tails of raw sewage running down cabin walls, no air conditioning and rotting food.
"You have 3,100 people on that ship telling their family and friends they're never going on a cruise again, you have tweets and photos com...