Tom Duncan

BRAND RELATIONSHIPS KEY TO AGENCY OF THE FUTURE: MANAGING THE NON-ADVERTISING MESSAGES IS THE NEW BOTTOM LINE

10.18.99 @ 12:00 AM EDT

BY PHONE OR ONLINE, CUSTOMER CONTACT BUNGLES HURT BRANDS: THE GRIM REALITY OF INTERACTVITY: STUBBORNLY POOR RESPONSE SYSTEMS; DOES ANYONE CARE?

05.24.99 @ 12:00 AM EDT

IS YOUR MARKETING COMMUNICATIONS INTEGRATED?

01.24.94 @ 12:00 AM EST