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An Inconvenient Mexican

For Some, I'm Not Hispanic Enough

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Laura Martinez Laura Martinez
Growing up in Mexico City, I thought my family and friends were kind of an oddity because we didn't look like the Scandinavian types dominating the airwaves and the outdoor advertisements. Happy blond, blue-eyed people were everywhere pitching sodas, insurance, airlines and cars. At night the 9 o'clock telenovela invariably brought us a story about a good, virginal maid who was also very light skinned and for some reason ended up in the arms of the rich home-owner (who by the way always sported a compound name such as Alberto Manuel or Roberto Alejandro). People in the ads did not look like the people we saw in our everyday lives simply because, as my creative director friend later explained to me, the point was to send a message that was "aspirational"; that is, to have people aspire to be more stylish, more wealthy, more ... blond?

That was then -- and there. But now after nine years in the U.S., exposed to Hispanic-targeted media and so-called "Hispanic-specific advertising," I feel like an oddity again, because I don't seem to fit the "type" of Hispanic people the media insists on portraying, and researchers insist on "researching."

Take my recent brush with a focus-group recruiter who called to ask if I would be interested in participating in a focus group among Mexican women ages 31-50 living in the New York City area. "Sure!" I thought. After all, I had nothing much to do and was going to walk away $50 richer. Mind you, it was not only the 50 bucks that caught my attention. I was perfect for the gig. I am a Mexican who speaks Spanish (duh!), still between the ages of 31 and 50 and, most importantly, I live very near the place where the focus group was to take place. But then came the pre-screening process, an excruciating 10-minute phone interview, which I failed miserably (and it was in Spanish).

It went sort of like this:

--Which brand of facial cream do you use at night?
--None. I don't wear night cream
--OK. Which is your cellphone provider?
--Verizon Wireless
--Oh ... [long pause] ... What about education? Did you finish elementary school?
--I have a BA in Journalism so I guess you can say I did
--Are you married?
--I'm divorced.
--I'm sorry chica, you just don't qualify for our test, but we'll keep you posted on our upcoming focus groups.

Although I'm still trying to figure out the connection between the cellphone and the night cream, I realized that having an education but not a husband was too much for these researchers to bear. I am sure someone out there perusing over the data figured I was simply not the type of Mexican they were looking for.

The whole incident was actually funny and gave me a story to blog about, but at the same time I could not help but wonder: Why can't marketers and advertisers just acknowledge that Latin Americans (and everyone else for that matter) come in all sizes, shapes and colors? Why do they insist on giving us only Hispanic-looking dolls? (I grew up playing with Barbie and Ken, for God's sake!) I guess marketers are right when they say I am simply not the target of their multicultural efforts, but one thing I'm pretty sure of: For matters concerning marketing and advertising, I am simply an inconvenient Mexican.

~ ~ ~
Read more from Laura daily at Mi Blog Es Tu Blog.
20 Comments
Subscribe to comments on: An Inconvenient Mexican
  By MicrowaveZap | Coral Gables, FL August 29, 2007 09:46:24 am:
I wonder if this incident dejo a Martinez embarazada. She should be aware by now of the cultural ignorance of most gringos and latinos in USA. Sorry, but it seems like once folks cross the border, they lose all sense of world citizenship. It's too bad that it's left to us americanos de verdad to carry the torch!!

Viva gringolandia cabrones!
  By elrichiboy | EL PASO, TX August 29, 2007 03:18:46 pm:
Miguelito, did you mean they could have left Martinez pregnant?
  By BCanseco | chicago, IL August 29, 2007 03:48:52 pm:
a lot of this is tied to two things--cultural arrogance and budgets. If you don't fit the ethnic stereotype that mainstreamers want you to, then clients figure, "if they (mexican consumers) are just like white consumers then are we wasting our money talking to them thru special agencies and special media buys? Let's give that extra 3-5% of our ethnic budget back to our GM shop."

Most of clients still see non-white consumers as an add-on to their marketing efforts and most agencies see ethnic agencies and media outlets as inferior at worst and competition at best. And unless they can convince everyone that every single ethnic consumer is overwhelmingly different from every single white consumer in every single way and only ethnic agencies can reach them, then ethnic agencies and media outlets will never get treated fairly in pitches, budgets, etc. and ethnic consumers will remain spoken to as after- thoughts.

and folks like you who "don't fit" will continue to confuse the hell out of everyone in the biz.
  By lauramartinezruiz | New York city, NY August 29, 2007 04:47:35 pm:
Hi all, Laura here. Thanks everyone for your comments, but just for the record: I might be embarrassed (avergonzada, ashamed) about the incident; not "embarazada" (pregnant). See why it is good to understand several languages?
  By fridaweir | Miami, FL August 29, 2007 10:33:55 pm:
Peor son las llamadas donde insisten preguntarme mi raza y también insisten que no puedo ser "Caucasian" y "Hispanic" a la misma vez. Y se enojan cuando insisto que sí, no solo es posible, es bastante común. Es más, puedes ser "Hispanic" y "African American" o "Native American" o "Asian" o cualquier otra cosa.

"I'm sorry, Sir. You need to choose Hispanic or Caucasian."

"But I'm both Hispanic and Caucasian."

"If one of your parents was Hispanic, you can choose the option of Hispanic."

"But BOTH my parents were Caucasian. And BOTH were Hispanic!"

"I'm sorry, Sir, but according to the survey that option simply isn't possible."

"What the Brain Trust at your marketing firm hasn't figured out is that "Hispanic" is an ethnic or cultural definition not specific to race. Caucasian is a racial definition."

Bueno, de ahí la cosa se vuelve fea. Y mi opinión, que yo la encuentro importantísima, no se la lleva en cuenta en encuestas que imagino son de enorme importancia – cómo que tipo de detergente usamos en casa. Peor el caso de mi mujer, brasilera, que es latina pero no hispana, "Caucasian" pero con otras razas intermedio.
  By JOSE | 28002 MADRID August 30, 2007 08:27:25 am:
Dear Laura,
From Here in Spain we see all this as pathetic. i am as well a hispanic-caucasian, my eyes are green and my second name is arab, ohhh!, Alcaide, yes beleve it!, like the bad guys!!. In my country arabs dominated for 800 years, who knows that in the american research industry??, but in the US I am a hispanic, and I am proud of it. Mario Benedetti, the Uruguayan poet said, he was a jewish-moor who lived with cristians... I do too.
  By marevalo83 | Northern, NJ August 30, 2007 08:59:48 am:
I'm yet another one of the -- as you aptly titled it -- "inconvenient" Hispanics. Born in Peru and having lived in Puerto Rico and Mexico City before moving to the US for good 11 years ago, it is practically inconceivable to people that I speak with no accent, "look Italian, not Hispanic" (that would be thanks to my Caucasian-Arab descent, I suppose), don't buy my clothes at Wal-Mart, drive a Saab, and have less rhythm than the whitest of white people. Even funnier, when people do accept my non-traditional "Latina" self, my Spanish is all of a sudden questionable! All of a sudden I am the exact opposite of a research-friendly source for Hispanic demographics. You just can't win.
  By Laura | San Juan, PR August 30, 2007 09:03:55 am:
Thank you for your timely article. I will be sharing it with my advertising students to further the discussion we were having this week on the "special treatment" received by minorities and how sometimes we agree with it while other times we resent it. (Have "Been there" with the caucasian vs. hispanic issue as well as the "traditional" profile for hispanic married women.)
Thanks again. I really enjoyed your article.
Prof. Laura Bustillo
San Juan, PR
  By John | New York, NY August 30, 2007 09:35:52 am:
I agree with you Laura. It seems that most marketers use "Hispanic" as some kind of catch all. In there eyes if you speak spanish, then you must all be the same. Their never seems to be any care for the different cultures within the spanish speaking world.
  By Andrew | New York, NY August 30, 2007 09:57:40 am:
I am an unabashed, unembarrassed (and unpregnant) unilingual gringo. I also work in research, and I'm hoping I can dispel some of your concerns.

The most likely reason that the interview was terminated was because you did not use facial cream. Advertisers commissioning focus group research are generally interested in identifying key attributes relating to their products and those sold by their immediate competitors. The main purpose of the pre-screen is often to limit respondents (and incentive payments) by removing those who do not use the product.

Often, in a pre-screen interview, the research company will be interested in finding out a few details about the full sample, including those removed during pre-screening. Hence the questions about cellphone provider (the advertiser is probably interested in mobile media), marital status and education level. I don't know much about the education levels of Mexicans in the US, or in NYC, so I'll reserve comment on that one.

Regarding the race issue identified in the thread, in addition to being arguably offensive, it is technically incorrect to treat "Hispanic" as a race. The US Census, which has since 2000 allowed multi-race classification, has long treated "Spanish or Hispanic origin or descent" as a variable completely independent of race (that's why you sometimes hear mention in the press of "non-Hispanic whites," for instance).

That said, even some Hispanics find this distinction confusing. For instance, in the MRI interview, the question of race and Spanish/Hispanic origin/descent are asked separately... but race is asked first. When confronted with the race choices of black, white, asian, native American and other, about 60% of Hispanics classify themselves as "other." Anybody with MRI access can tab this to see what I mean.

By the way, as the Census question implies, people Spain are not technically Hispanic, though they are treated as such. I think that the word goes back to the island of Hispaniola (where, as you know, Columbus landed on his mission from Spain), and to say that the Spanish are Hispanic is sort of like saying the British are American, not a bad thing, just incorrect.

One more thing. As a Hispanic female, you are intensely interesting to marketers (white males like me are a dime a dozen). Though you didn't make the cut for that study, you can count on more calls from the focus group people. Maybe next time you'll happen to use the product!
  By davidquiroa | Guatemala August 30, 2007 10:24:57 am:
Someday in the future we will research and advertise to "people". 'Till then, we will continue cathegorizing people in artificial cells which do not fit anyone but media planners. żAcaso no sangramos si nos cortan? żNo nos reímos si nos hacen cosquillas? żNo morimos si nos envenenan? (It is Shakespeare, guys, not Gabriel García Márquez!)
  By elrichiboy | EL PASO, TX August 30, 2007 10:28:16 am:
Besides the various geopolitical divisions within the Hispanic demographic, there are also cultural and acculturation differences. You could never expect to market to a young woman from Mexico City who has lived in the U.S. for several years the same way you would market to a Huichol medicine man visiting to perform a sweat lodge. The variations are vast.
Here in El Paso, where the population is 80% Mexican origin, we have a word for Hispanic marketing. We call it "marketing."
  By jose | austin, TX August 30, 2007 11:05:07 am:
Call me crazy, but I think they were just looking for a chick who used facial cream at night...

But, that does not negate the fact that you are an inconvenient Mexican or rather "mexicana".

Alex Alberto en San Antonio
  By Eric | Savannah, GA August 30, 2007 02:45:08 pm:
I am have am a semi bilingual White Bread American. All I have to say is that cosas estan cambiando in this world. You can't just be one type to get one thing. I have been living, working and partying with the youth latin culture, and I must say it evolves just as fast and in as many directions as any other white/black club in the US.


I applaud Laura for acting upon this. It is quite interesting that an intelligent person who happens to be Hispanic, is not considered the right market for a product or service offered to her "people"

She is herself and the Maria's and Cristina's riding the subway are just the same. But who's to say they won't change and evolve as well.


I say quit doing research and become research. Goto a club or a bar with some people that speak Spanish and try to interact with the culture you want to advertise and market towards. That is what I have been trying to do for the past few years when I realized that I wanted to work for a Hispanic Agency outside of college. So hopefully there is no market gap to close here, but there is an opportunity to find new markets that are changing rapidly as fast as you can say "Donde Vamos?"

  By James | Irvington, NY August 30, 2007 04:49:24 pm:
Just out of curiosity, when the recruiter called, did you acknowledge your background as a marketing journalist? I don't know any recruiter who would knowingly include somebody with your experience in a focus group, unless it was specifically for marketing experts. - JJ, New York
  By NELPHA | Panama August 31, 2007 09:53:48 am:
Laura, I really enjoyed your article!...y me encanta poder decirtelo también en español!...Coming from a truly multicultural country like Panama, I know exactly what you mean, or what Ramiro told about being "caucasian" and "hispanic" at the same time, or Mariana, who does not have the expected accent...it is like we, real-life people don´t fit in the mold...or is it that some consumer profiles need an extreme make over...

Nelpha Nicolopulos, Panama
  By Will | Torrance, CA August 31, 2007 02:16:24 pm:
I agree that marketers should not lump Latinos into one category. However, I doubt that the recruiter was circling your name in red ink as "not Hispanic enough." It sounds like you simply didn't meet the requirements for the study.

My educated guess from the education question would be that they might have a product or service that can help Latinos with lower education levels and wanted to talk to people that might find the product useful. In such a case, why would a marketer want to talk to a person with a BA? Would you rather they recruit you just because you are Hispanic and live near the focus group facility? You could be part of a Hispanic subculture they are interested in, but just not for that particular product.

I think Hispanic marketing is making wonderful strides recently in looking at the market not just as a whole, but one just as uniquely varied as the general market. Ironically, it's more likely that this recruitment experience shows how marketers ARE segmenting the Hispanic market and trying to understand the cultural nuances of all the different Latinos subcultures out there.

I've checked out your blog and you are a gifted observer and writer. I would just caution you to think of all the angles on such an experience (good or bad) before you hit the "post" button. Most of your topics are sensitive ones...it might strengthen your arguments if you took a less cynical approach to understanding. - Will Pierce, Los Angeles, CA
  By marivia | Honolulu, HI September 1, 2007 08:04:46 pm:
Aloha Laura,
Being a Hispanic in a place like Hawaii, I feel you. Here in Hawaii we have over 100 thousand Hispanics from all over the world, but because we look like everybody else, we are never considered a player here. 100K Hispanics we're the 3rd largest minority in Hawaii after Japanese and Filipino, and we have yet to have public service representation or even serve for one of officials.

Talk about and Inconvenient Hispanic!!

We just started the Latin Business Association for that reason, and hopefully with Mayorial Elections coming up next year, they'll be forced to look our way.

Aloha and Mahalo for the wonderful work you do!!

Marie Villa, Honolulu Hawaii
  By angelesnyc | New York, NY September 5, 2007 06:28:29 pm:
Loved your post! I'm with you. Made me think, Why did we grow up with Barbies and Kens and here we are supposed to like the Hispanic dolls? Call it the politically correctness that wouldn't work in our countries of origin. Try selling those in Argentina!
  By rodrigacen | Mexico City September 16, 2007 05:26:24 pm:
Caray Laura, felicidades por tu artículo... refleja claramente una realidad cada día más cotidiana... now in English for other folks understand..

You know, I have an even odder observation for top of the line marketers... CAUCASIANS ARE DIFFERENT TOO!!!! have had the opportunity of traveling through many parts of USA, and I must say that white people in LA is different form those in Phoenix, Nashiville, NY... etc.

I am marketer also, working for a multinational company in Mexico City, and I have been constantly advised to use USA advertising materials for hispanic markets in Mexico... the funny thing comes when I tell them that we cannot use them just because they are targeting different people... Mexicans in US are not necessarilly like Mexicans in Mexico...

I think the same happens to you Laura; and you are wise to recognize it...

What somehow seem to be obscure to me is why researchers try to fit focus groups participants to a specific profile... I clearly understand that it is to adequatly target consumers and markets... but one should be cousious with targeting, as if it is as wide as "Hisapanic" then some incosistencies and bad-marketing may arrive...

NAFTA region is higly integrated culturally. Unfortunately in the case of Mexico, given the very wide income distribution only a few (about 25% of total population) can afford to behave as caucasian consumers would do... hey marketers... the good news is that you have a better market in hand... more income, more willigness to purchase, preference for high quality and luxury brands, etc... you know... people like Laura...

Hope we continue to evolve as an integrated region... obviously recognizing our differences... more cultural than ethnical...

Rodrigo Centeno, Mexico City.



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