DigitalNext: A Blog on Emerging Media and Technology

The Original Social Networker? Your Insurance Agent

The Original Social Networker? Your Insurance Agent

Social-media initiatives by Fortune 500 insurance organizations are models of forward-thinking for CMOs.



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There Are Actually Just 36 Kinds of People on Facebook

There Are Actually Just 36 Kinds of People on Facebook

It pays to know your Facebook archetypes and what makes them 'like,' or make trouble, for your brand.

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How Brands Will Carry On the Social Conversation In 2013

How Brands Will Carry On the Social Conversation In 2013

Let's face it, there isn't much happening in 2013. Absence of a shared agenda means brands will have to create and carry on the conversation.

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How Can Brands Best Plug In to the Social-Media Revolution?

How Can Brands Best Plug In to the Social-Media Revolution?

A reduced degree of separation between people, 24/7 dialog between people and brands, and the rise of 'techlebrities.'

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Facebook's Incredible Potential as an Offline Retail Tool

Facebook's Incredible Potential as an Offline Retail Tool

Physical stores still account for 93% of total sales, and circular ads have historically been retail's biggest tool for bringing consumers into stores. But Facebook could replace them.

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Who's Getting Sued In Digital Media and Advertising and Why

Who's Getting Sued In Digital Media and Advertising and Why

The California AG fines apps developers over their privacy policies. How to keep your loyalty program legal. Celebrity sites improperly collect children's data. Negotiating a digital agency agreement. Your Ad Age video law lesson.

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Time to Retool the Notion of 'Premium' Content

Time to Retool the Notion of 'Premium' Content

The premium-content model for journalistic content is contracting quickly and needs to be redefined to serve digital needs of readers and advertisers.

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Facebook's Global Pages Fix Some Issues for Global Marketers, but Leave Others

Facebook's Global Pages Fix Some Issues for Global Marketers, but Leave Others

Facebook's Global Pages solves some issues for global brands, with local pages in each country, but global content requires special tools.

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What's Holding Back Ad Growth on Facebook? Marketers.

What's Holding Back Ad Growth on Facebook? Marketers.

Facebook demands that media and brand teams work in tandem, to increase user engagement rather than just encourage clicks.

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The Problem With Impressions

The Problem With Impressions

It's time to put the human equation back into media. After all, impressions don't buy -- real people do.

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Advertisers Are Still Missing the Mark With Online Video

Advertisers Are Still Missing the Mark With Online Video

Online video advertising should be ushering in a new golden era for our industry. Except its not.

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Forget the E-Wallet -- It's Apple's Passbook That Will Transform Retail

Forget the E-Wallet -- It's Apple's Passbook That Will Transform Retail

While e-wallets are a neat idea tsolution, Passbook addresses a real problem that has existed since the dawn of modern retailing: coupons just don't work very well.

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The Myth of 'Self Service' in Ad Tech

The Myth of 'Self Service' in Ad Tech

The truth is there is no ad technology platform that is truly 100% self-service.

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History Proves It: You Should Be Bullish on Facebook and Twitter

History Proves It: You Should Be Bullish on Facebook and Twitter

If history is a guide, the real winners embracing scale and engagement are about to emerge in online advertising.

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Where Are TV and Video Advertising Headed? My 10 Bets for 2020

Where Are TV and Video Advertising Headed? My 10 Bets for 2020

As hard as it may be to believe, I expect total video consumption will grow 30-40% over the next seven to eight years.

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Why Do Not Track Will Make Online Advertising Better (Seriously)

Why Do Not Track Will Make Online Advertising Better (Seriously)

Anti-tracking legislation will make online advertising more relevant and innovative and help launch a prosperous era of digital marketing.

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The Trouble With 'Viewability' as a Metric for Digital Ads

The Trouble With 'Viewability' as a Metric for Digital Ads

Viewability is a step in the right direction, but it's not the silver-bullet metric for digital that some hope it to be.

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The Real Impact of Do Not Track

The Real Impact of Do Not Track

The big winners will be the biggest American internet companies with their huge databases like Microsoft, Google, Amazon, Facebook, eBay, and Yahoo.

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Why Social Media Needs TV and TV Needs Social

Why Social Media Needs TV and TV Needs Social

More and more brands are using social as a megaphone to bolster broadcast campaigns, driving earned media that lowers their cost per impression.

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Chase Shows How Not to Manage an Online Charity Campaign

Chase Shows How Not to Manage an Online Charity Campaign

Chase's contest has become a model of what -- and what not -- to do in a corporate philanthropy campaign.

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