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Hillary vs. Barack: Who Had the Smartest Media Strategy?

Optimedia's Antony Young Rates the Campaigns

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Antony Young
Antony Young
The race for the Democrat presidential nomination has been an intensely competitive contest, the equivalent of marketing's Coke vs. Pepsi or Ford vs. GM. In the battle that was Brand Obama vs. Brand Clinton, targeted demographics, TV ads, digital strategies, brand integrations and viral campaigns have all played a role in promoting the two candidates' campaigns.

As we finally reached the end of the Democrat primaries and Sen. Barack Obama has been declared the presumptive nominee, it seems timely to analyze his and Sen. Hillary Clinton's respective media strategies. As we know, advertising isn't the only determiner of success. The product itself, the press and, no doubt, the sentiment of the consumer are all very influential factors. But with some $120 million spent by the two candidates in the past 12 months behind media and marketing activity, how did they perform?

Scores
5 stars Outstanding/Innovative
4 stars Highly effective
3 stars Good
2 stars Disappointing
1 star Disaster

Direct-Response Media
Obama: 5 stars
Clinton: 3.5 stars

As has been widely documented, Obama's success has been due in part to his significantly larger media budget, spurred by an early sense of his being the "underdog," and subsequently more effective fundraising effort. Obama's camp prioritized new-media strategies early on, and relied on online activity and a social-network-style campaign website. After Clinton loaned her campaign $5 million, the Obama team responded by sending out an e-mail to its supporters the next day that read, "We need to match this quickly, can you help?" Within 24 hours respondents donated $8 million.

Media Cost Effectiveness/ROI
Obama: 3 stars
Clinton: 3 stars

Clearly, Obama had a larger budget and significantly outspent the Clinton camp. The relative closeness of the race showed that Clinton was able to deliver a big bang for her buck, and suggests that her campaign's marketing programs were more cost-effective. Obama, on the other hand, had to launch himself as a new brand with low or no consumer awareness. An example of the spending implications, early in Texas (a state which Clinton eventually won) her campaign claimed it was outspent 2-1 or 3-1. Obama's marketing efforts were able to narrow a 20-point lead to 4 points in the space of three to four months in a state in which the Clintons had been effectively campaigning the past 40 years.

TV Buying: Initial Branding Campaign
Obama: 4 stars
Clinton: 2 stars

Obama focused his TV ads around a core message -- change. Clinton's message has not been nearly as simple. In the six months leading up to the Iowa caucus, Obama focused much of his TV budget in Iowa, whereas Clinton spread her budget across many more states.

TV Buying: Tactical Campaigns
Clinton: 4 stars
Obama: 2 stars

Clinton was clearly more effective in her use of tactical TV activity. The "3 a.m." ad had an impact. The "small town bitter" ads prior to the Pennsylvania caucus worked for her and slowed Obama's momentum. Obama also lost points due to overspending in Pennsylvania, Texas and Ohio. Texas voters complained about saturation on the airwaves, with a poll by American Research Group revealing that 23% of Pennsylvania voters and 19% of Ohio voters claimed that excessive advertising by Obama helped lead them to supporting the other candidate. Hillary also used TV reasonably effectively to soften her image at an important time.

Search Strategy
Clinton: 3 stars
Obama: 2 stars

Obama outspent Hillary in paid search, but according to SEO specialist Michael Fleischner, Clinton out-ranked Obama on her use of organic search. On Google, Hillary ranked within the top 20 listings on 717 related political keyword phrases. By comparison, Obama only ranked in the top 20 for 201 political keywords searches.

Social Media
Obama: 5 stars
Clinton: 2 stars

At the start of her campaign, Clinton was featured heavily on blogs and was an early proponent of YouTube. Readers may remember the Clinton's spot set in the New Jersey diner that was a spoof on the series finale of "The Sopranos." However, Obama won the user-generated media channel decisively. Nearly three times more videos were uploaded by the Obama camp vs. Clinton camp, with 10 times more views. The viral impact of the "I got a crush ... on Obama" video by "Obama Girl" and its various spinoffs enjoyed more than 60 million views on YouTube. Obama also exploited having more than 1 million Facebook and MySpace friends. His use of social media has not just helped him to connect with younger voters, but has also been an incredibly efficient way of keeping him in the media.

Specialist or Niche Media
Obama: 1 star
Clinton: no rating

ABOUT THE AUTHOR
Antony Young is president of Optimedia U.S., a Publicis Groupe company. His first book, 'Profitable Marketing Communications' (Kogan Page) was published late last year.
Obama was one of the first presidential candidates to use specialist press to target the Lesbian Bisexual Gay Transgender market in Texas, but failed to make any significant in-roads with the Hispanic market. If ever there was a need for an overt Hispanic media strategy, this was one. African-American-owned media criticized him for not supporting them; perhaps he felt this was one market that he didn't need to spend more media dollars against. Clinton, with her limited funds, focused more on general media.

One-to-one Media
Obama: 4 stars
Clinton: 2 stars

This is an area where Obama gained a competitive advantage. From his strategy to focus on grass-root events to gimmicks such as Chris Rock voice-mail messages and exploiting the 1 million-plus e-mail addresses that were acquired through a fundraising database, Obama's one-to-one media strategies helped him gain ground.

Media Innovations
Clinton: 3 stars
Obama: 3 stars

Hillary did some nice in-program "branded integrations" with appearances on Jon Stewart's "The Daily Show" and "Saturday Night Live." Plus, she bought a nicely targeted hour-long slot on the Hallmark Channel to broadcast the town hall meeting in the run up to Super Tuesday. Obama pulled off a coup to buy a spot in the Super Bowl across local Fox affiliates in 24 states.

Overall Media Communication-Planning Strategy
Obama: 4 stars
Clinton: 3 stars

Obama wins overall. His campaign's ability to create personal relationships via mass-marketing techniques characterized his media strategy. The employment of digital media channels -- notably his website, use of social media and e-mail marketing -- helped gain younger voter support and proved effective in fundraising, a critical factor in sustaining a heavy marketing effort. His early strategy to build his brand, and later deliver a more targeted broadcast media schedule that was supported by on-the-ground events and one to one media programs, helped him to build momentum in Iowa and allowed him to launch his campaign as a viable contender. Clinton's campaign was very effective in adjusting its strategies, and dollar-for-dollar outperformed Obama in traditional broadcast.
20 Comments
Subscribe to comments on: Hillary vs. Barack: Who Had the Smartest Media Strategy?
  By thevezs | Newmarket, NH June 4, 2008 03:48:56 pm:
It's scary to think that someone might be elected because they have "more than 1 million Facebook and MySpace friends."

It's his personal relationships that makes me worried Anthony.
  By tjackson | Murrells Inlet, SC June 4, 2008 04:13:25 pm:
Too bad there's no regulation on truth in advertising for politicians. 40 years of experience and citing a higher popular vote when that's not the system for primaries seem like the comparison of apples and oranges to me, whereas healing the planet is puffery.
  By JWindborne | Westerville, OH June 4, 2008 05:20:16 pm:
What's scary is looking forward to the conversations about how we can't afford generalized health care because we can't afford it. The amount of money spent on these primaries is obscene and the amount that will be spent on the presidential election is beyond absurd. Clever ad strategies make money for a narrow number of professionals, but they also reflect a set of superficial and misplaced priorities for this country, priorities that we continue to pay dearly for.
  By markkurtz | Minneapolis, MN June 4, 2008 05:26:37 pm:
Also in listening to various speeches by both campaigns, it was interesting to note the two different uses of pronouns. Predominantly, Clinton's campaign used first person singular pronouns ("I") in the speech followed by third person singular ("she") in the response from the crowd of supporters. Obama's campaign seemed to be consistent first person plural ("we") across both the call to action and response. This use of inclusive pronouns evoked a closer engagement to the "Obama brand".


There were also unique differences in how both candidates used Twitter. Obama did not use pronouns in his Tweets (i.e. "Enjoying the trip to St. Paul.") while Clinton usually did.


Nice summary...

  By Adam | Minneapolis, MN June 4, 2008 05:34:37 pm:
Here is my take: http://www.thekmiecs.com/misc/hillary-vs-obama-social-media/

At the heart of it, "I was checking out the Twitter profiles for Hillary and Obama today. Something really jumped out at me that showed with crystal clarity the difference between how they've approached those two targets. As of today, Hillary has 4,019 followers and Obama has 33,069 followers. That in its own right says a lot, but that's not the big stat.

The big stat is that Obama is following 33,960 people and Hillary is following 0. Literally 0. That's not an "o" that's a ZERO."
  By schollnick | METAIRIE, LA June 5, 2008 08:20:22 am:
I kept replying to info@hillary.com offering
my help and doantions. All I kept getting were messages that she was to busy to read her e-mails, and links to click on for assistance.

Steve Schollnick
Schollnick Advertising
  By tddaly | Yardley, PA June 5, 2008 08:59:46 am:
The media strategies of both campaigns were actually fairly weak. Given that neither candidate was able to put the other away and the seesaw battle that ensued, both camps' media strategies were a failure.


A successful media strategy should lend itself to shaping a candidates image and being able to deliver a message successfully across a range of different constituencies.


In the case of Obama, his media strategy failed to successfully reach women, Hispanics, blue-collars, and seniors. In the case of Clinton, her media strategy failed to successfully reach African Americans, white-collars, internet users, and younger people.


Each candidate won the votes they were supposed to win and lost the votes they were supposed to lose. In my opinion, that means the media strategy failed because it was incapable of changing specific constituencies' views.

  By TOM | NEW YORK, NY June 5, 2008 10:23:12 am:
Media strategy?
Irrelevant.
Caucus/primary strategy by Obama's campaign? Brilliant?
He lost NY, NJ, PA, OH, CA, AZ, TX...didn't campaign in Florida and took his name off the ballot in Michigan...AND GOT THE NOMINATION.
He got as many delegates for winning the Idaho caucuses than Clinton got for winning a record turnout primary in Indiana.
This is genius. Of a high order.
  By Robert A. B. | New York, NY June 5, 2008 10:47:39 am:
Apropos of brands, media was of secondary importance. The reality is that the Clinton Brand was set in stone and anchored to the past, Obama offered literally the face of the 21st Century. Tactical response are short-lived by design. The distinctions between these two brands were as clear as they were compelling. Clinton and her campaign, for better or worse, could be compared to the fate of the SUV. Obama, all the the alternatives from Hybrids to the "green" cars of the future. Robert Sawyer, NYC
  By MaryHunt | ORANGE, CA June 5, 2008 10:49:58 am:
I believe it's more basic than all of the above, it's about trust. Obama has it on face value and Clinton doesn't.

When MoveOn.org held a green candidate session very early in the race, I gave my group of 13 viewers in my livingroom score cards based on gut reaction impressions, i.e. trust, smart, presidential, leader... and rate them 1-10.

After tallying all the answers, Clinton had 489 points and Obama had 490. But that wasn't the interesting part - under "trust" he scored 9.5, the highest for the group and she scored 7, the lowest for the group.

I sent a letter to the participants that we can forget Iowa and New Hampshire, we just picked the next president. If a group of die hard democrats in OC didn't trust Clinton a known performer, but did trust Obama, an unknown(over the other unknowns) then conservative types will like him as well.

When you start with trust, it's also easy to understand what made the social media hearts go twitterpat.
  By tschafer@ssd | BOISE, ID June 5, 2008 11:53:29 am:
I wouldn't take anything stated in Young's article to the bank. Advertising is still advertising in that it is one of many vessels utilized to obtain the preferred result. A more thorough research of ALL THE FACTORS involved in the primary campaign would be more creditable. Too many times quacks want to evoke their opinion as soon as possible. All this analysis coming within two days of the final primary. Least anyone forget, this is politics and what happens behind closed doors affects outcomes more than advertising. Young's findings and OPINIONS need to be grouped with the other data before any analysis can be determined. Colorado Cowboy,Colorado.
  By jkantor1 | St. Petersburg, FL June 5, 2008 12:51:10 pm:
How about the fact that the news media did everything they could to belittle and ridicule Hillary while worshipped Obama.
  By luchok547 | ARLINGTON, VA June 5, 2008 01:26:13 pm:
The media in campaigns is like the air power in wars, you can't win without ground forces.
  By paulspeirs | Las Vegas, NV June 5, 2008 07:09:03 pm:
It would also be interesting to gauge their retail campaigns, as far as an effective medium to advertise and to fundraise. Obama had an exteremly well executed brand in his merchandise, while Clinton's retail items were lackluster and did not carry the campaign brand as well as did Obama's.
  By mohindersobti | Grajewo June 6, 2008 02:49:41 am:
I must add on; Obama was too strategized, always used words like 'We' instead of 'I' like Clinton often did, gave importance to people as a whole, and above all, most of the time, was delivering his speech WITHOUT reading from a paper! While Clinton was always READING what she will do if she is a president! Obama said it!
  By FredrickBernanke | san diego, CA June 8, 2008 06:53:53 pm:
McCain's First TV Ad of the General Election: "My God! He's a Ghost!"

Let's forget the Content, if it even can be called such, of this ad and talk about the Form.

For a candidate who has to cope with the always already there issue of Age to present himself looking like nothing less than an apparition is astonishing. He appears flat-out ghostly; half his face just not there, the black suit against the black background effectively makes his body disappear as well, leaving only the haunting half-moon of his pale white face and the vertical streak of brightness emanating from his shirt peeking through the darkness.

Perhaps his campaign was shooting for the serious/somber look; and given the subject matter, such a look would be appropriate.

But they've leaped right over serious/somber and managed to produce a video that can only be described as macabre.

MyBlog: http://ProteanPerspectives.blogspot.com
  By 2buffalo | Delmar, NY June 12, 2008 02:19:47 pm:
An interesting summary, but it's more a summary than a discussion of strategy. If it was a deliberate strategic element of Obama's campaign, what, if anything, did Obama's people do to generate his advantage in social media?
  By katie.s.brennan | Sparks, MD June 16, 2008 09:19:44 am:
I am a graduate student writing my dissertation on the effects of Internet as a major marketing tool in 2008's primary campaign, especially in the 18-28 demographic.

Mr. Young raised some interesting points in his article, and I was hoping to touch base with him in order to get permission to cite his article in my dissertation, and also ask a few questions about how he gathered this information. I tried to email him via editor@adage.com but the email got bounced back to me. Any assistance would be greatly appreciated.
  By lizartis | New York, NY June 17, 2008 02:28:48 am:
This is a good article but check out this link for more detail on viral video usage by the candidates. Look over the parts on engagement, that was a real eye-opener.

http://www.divinitymetrics.com/blog/?p=100

Amazing stuff and I know they did not put all their data down cause their platform looks crazy advanced but it gives you an idea just how close things got at the end.
  By antonyyoung | NEW YORK, NY June 18, 2008 11:00:54 am:



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