July 03, 2009
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Tags: View All | Chris Abraham | David Armano | David Berkowitz | Josh Bernoff | Craig Daitch | Colleen DeCourcy | Freddie Laker | Kelly Mooney | B.L. Ochman | Reuben Steiger | Mat Zucker | Blogger Bios | About

Earned Media: Is No Chatter Worse Than Negative Chatter?

The Importance of Listening, Reiterated

Craig Daitch
Craig Daitch

While we discuss how earned media is an output of the combination of paid media and owned media, I think the simplification of the three terms has made a mess out of the expectations of clients everywhere.



Coke, Pepsi Make Nice on Twitter

Amnesia Razorfish Promotes 'Public Hug'

Yes, even hardcore rivals can be social-media friends (or followers, at least). Earlier today Amnesia Razorfish launched an experiment to see if it could get the cola brands to follow each other on Twitter. It tweeted the original challenge and then documented the results and the full story of how it all went down on its blog.

Coke was first to say a "gracious (but competitive) hello" to Pepsi and follow its rival. Later Pepsi responded with its own greeting, tweeting "Can rivals and tweeps coexist? We're willing to find out. :)" Both are now following each other. You know what they say about keeping your friends close and enemies closer.

www.twitter.com/cocacola
www.twitter.com/cocacola



Bringing Direct Marketing to Digital Screens

How to Improve the Airport Check-in Kiosk

Mat Zucker
Mat Zucker

Checking in at an airline self-service kiosk has always been a bit of a game for me.

I count the number of times I pause to figure out what or where to click next -- and how often I find the "Next" button on the right side.

Things got more interesting since the FAA stopped requiring the "Did you pack your bag yourself?" questions. Now there are direct-marketing offers, which are still finding a natural integration into the kiosk experience.



Why the Court's Decision on Virtual DVRs Matters to Marketers

For Starters, Expect More Time-Shifted TV Content

Josh Bernoff
Josh Bernoff

The U.S. Supreme Court decided on Monday to let stand a ruling that Cablevision can go forward with its virtual DVR product.



Advertising: The Price of 'Free' Media

Publishers Need a New Contract With Consumers

Omar Tawakol
Omar Tawakol

The march of technology has disrupted the implicit contract that has driven the media business for a hundred years or more: Publishers/programmers provide quality content; advertisers help subsidize the content and, in return, get to show commercial messages to audiences; and consumers enjoy the content and accept the ads that subsidize all or some of the cost.

Consuming media has historically been a passive activity where viewers and readers had little choice but to be exposed to ads. For example, the term "soap opera" originated from the dramatic series on radio that were sponsored by soap manufacturers such as P&G. Clearly, enough listeners acted on the commercials to keep sponsors buying more. But new technology has given advertisers and consumers the tools to break the implicit contract.



What to Do if You Forgot to Register Your Facebook Trademark URL

Don't Panic, There are Steps You Can Take

Anthony J. Biller Anthony J. Biller
Did you miss the boat by failing to register a trademark URL with Facebook? Are you now scrambling to recover your brand identity from an anonymous Facebook hijacker? Don't panic. You still have options, both through Facebook and the legal system at large.



Can You Talk and Listen at the Same Time?

It's Conversation 101 That Trips Up Marketers Over Social Technologies

Josh Bernoff
Josh Bernoff

As I ponder what's so hard about social technologies for marketers, I'm reminded of the old joke about what the Grateful Dead concert fans said when the drugs wore off ("Holy cow! It's country music!"). Because I've been having my own drugs-wore-off moment about social technology lately and it goes like this:



Can Marketers Keep Up With Facebook?

Social Network's Warp Speed Poses Challenge to Brands

Garrick Schmitt
Garrick Schmitt

Facebook is growing at warp speed. Not only are the company's user statistics staggering -- 200-plus million users, a 17-minute average stay, 850 million photos uploaded month -- but the service itself is evolving so rapidly that brand marketers can't keep up.



Pepsi, Among Others, Pays Tribute to King of Pop

But Why Does Landing Page Tout 'See the Joy'?

That didn't take long. Pepsi in Canada is running ads on several music sites to pay tribute to its former pitchman, the late Michael Jackson.


Pepsi was already running the "Joy It Forward" campaign but when the pop star passed away last night, it tweaked the creative running on several music sites, including the MuchMusic Video Awards, Yahoo Canada Music, MSN Canada Music and MySpace Canada Music.



Twitter Is What Second Life Wasn't: Light, Cheap and Open

And That's Why It'll Outlive the Hype Cycle

Chris Abraham
Chris Abraham

I run into many skeptics who believe that Twitter is rife with the sort of hype associated with the ascent and crash of Second Life. This is not true. Twitter is suffused with hype, for sure, but it is a much different and more sustainable hype than Second Life.


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