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BBDO Made Pepsi What It Is

No Good Deed Goes Unpunished

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Pepsi Cola hits the spot
12 full ounces, that's a lot.


All right, let's just assume that whatever prompted PepsiCo to relieve BBDO, New York, of its domestic responsibilities for the brand it has lovingly cultivated for 48 years did not happen overnight. Let's assume tensions were long simmering outside our view. Let's further assume that some fresh thinking wouldn't hurt a hurting brand in a hurting category.

But let's give full credit where credit is due. PepsiCo did not turn Pepsi into what it is. BBDO did. It was the agency's twin strategic contributions, and decades of mainly delightful advertising, that propelled Pepsi in this country from an off-price knockoff to a heroic cola warrior.

BBDO's Michael Jackson commercials were more than worthy of the King of (soda) Pop.
The first, dating to its earliest days on the business, was the insight (or contrivance) to make Pepsi the youth cola. "For those who think young," was the 1961 slogan.

This line did double duty, of course, resonating equally with the 30-plus universe, which imagines itself youthful, too. Hence, the subsequent brand-defining "Pepsi Generation," which showed 20-year-olds frolicking on the beach but wormed its way demographically north. This led to such evolutions as "You've got a lot to live, and Pepsi's got a lot to give" -- a pioneering appeal to the nascent concept of lifestyle.

How brown sugar water became aspirational is one of marketing's great (dubious) achievements, and BBDO is fully responsible, thanks in large part to the Phil Dusenberry Era, or, as we like to think of it: The Celebrity Full-Employment Act of 1980.

Sure, in the early days of TV there was some Polly Bergen here, some Hans Conreid there, but beginning in the '80s there was Lionel Richie, Don Johnson, Glenn Frey, M.C. Hammer, David Bowie, Tina Turner, Kylie Minogue, the Spice Girls, Britney Spears, Jennifer Lopez, Beyonce. Michael Jackson's hair caught fire in one shoot. In a famous Cindy Crawford spot, so did 100 million crotches.

This was not just buying borrowed interest, either. Almost every Pepsi celeb spot was a mini-spectacle. Whether directed by music-video auteur Bob Giraldi or the legendary Joe Pytka, they were bright and buoyant and catchy and often very witty, too. The short-lived Madonna "Like a Prayer" spot (spiked after a boycott threat from religious groups who didn't like her "Like a Virgin" album) was a masterpiece. The Michael Jackson commercials were more than worthy of the King of (soda) Pop.

Of course, not all BBDO genius was invested in song and dance. The second strategic milestone came in 1975, with the Pepsi Challenge. Here the brand assumed a second positioning: It became the anti-Coke, defining itself not merely as competitor but antithesis. In so doing, the agency not only refined perceptions of Pepsi, it substantially defined Coke as stodgy and old. Until Steve Jobs came along a decade later, nobody so successfully pulled that off.

Twin positionings is risky business. If the two don't perfectly dovetail, you have diluted your message by a divisor of two. No problem, though. Youthfulness and anti-Coke were greater than the sum of their parts. Think about it: a can of carbonated water ... with an attitude!

The apotheosis of this extraordinary synergy was the 1996 spot, also directed by Pytka, called "Security Camera." It showed a Coke delivery man, in a convenience store to fill the refrigerator case, furtively opening the Pepsi case for the soda he prefers -- whereupon all the Pepsi cans start tumbling to the floor all around him. He is so busted, and so was Coke.

That spot, shot as though from a cheap security camera, would have been clever had it come from nowhere. But it didn't. It was preceded with a years-long narrative that every viewer understood.

Best of luck to TBWA, but they aren't starting with tabula rasa. Their new brand is already imbued with something rare and precious: meaning. Do be eternally grateful, because the client apparently isn't.

Pepsi Cola hits the skids
Who to blame? The Man? The kids?
There must be something we can do.
BBDO. Yo, boys. Fuck you.
15 Comments
Subscribe to comments on: BBDO Made Pepsi What It Is
  By raenrico | Dallas, TX November 24, 2008 10:17:36 am:
Fascinating to me to see Bob Garfield heaping uber-praise on BBDO's work for Pepsi, given my recollection he mostly panned the work when it was released.

No question, however, that BBDO and Pepsi were one great team for more than four decades. That didn't happen because of some institutional at-the-hip connection, though. The work was great because of Phil Dusenberry and the creative geniuses--like Ted Sann--he surrounded himself with. It was a joy to work with them.

Phil Dusenberry retired in 2002 (and,sadly,passed away last year). Ted Sann was fired by BBDO in 2004 (BBDO didn't even bother to consult Pepsi on that).

The latest commercial Garfield praises is more than a decade old. Regrettably, that tells the story.
  By lumsdengr | PALM BEACH, FL November 24, 2008 10:18:50 am:
BBDO's greatest work for Pepsi occured prior to the era of the agency holding company. Great advertising is the product of strong willed indivduals not committees controlled by debt ridden bean counters.
  By Bob | Anytown November 24, 2008 10:32:47 am:
roger,
you remember incorrectly.
pepsico's overall star rating is probably the second highest -- after nike -- of all the brands i've reviewed over the years. it is north of 3 stars (out of 4), on average. "joy of cola" brought it down some, along with a few other stinkers. this ad-review success also includes diet pepsi and the whole of bbdo work on frito-lay.
also, you should have identified yourself as the former pepsico ceo.
  By ADMAVEN | Chicago, IL November 24, 2008 01:48:15 pm:
Some true classics in advertising from BBDO over the years. I will be interested to see how a new player changes market share up or down for Pepsi.

http://admaven.blogspot.com
  By ford216 | CINCINNATI, OH November 24, 2008 02:26:15 pm:
It's great to see the big-dogs battle it out on an Ad Age message board!! (PS: I just read 'The Other Guy Blinked'; great book Roger)

Just because an agency has a history of success, it also has an equal if not longer history of failures. As indicated, the Pepsi brand has not had relevant advertising in years. It'd be nice if an agency AND it's brand marketers owned up to it. They might win over consumers with an honest approach.
  By AtlasEinstein | New York, NY November 24, 2008 02:50:51 pm:
While BBDO has done great work for Pepsi, I can't recall anything by them in the past two years. In today's marketplace, that simply won't cut it.
  By sa0piens | Greenwich, CT November 25, 2008 12:02:34 am:
I am surprised to see how Garfield minimizes the impact and involvement of Pepsi's executives, like the great Alan Pottasch, in building the brand that it is today. Agencies and marketers must work as a team to bring great results; they also have to evolve and keep the pulse on today's consumers. I wont comment on the decision of hiring a new agency; but this should never muddled the great partnership both companies had for over four decades.
I'd like to leave you with some words from Phil Dusenberry on Alan Pottasch:
"The relationship between Alan Pottasch and BBDO was very special," said Phil Dusenberry, formerly chief creative officer of BBDO/North America. "It was an unprecedented alliance that produced over 35 years of award-winning advertising. Alan was the keeper of the creative flame, Pepsi's creative conscience, always putting the long-term health of the brands over quick-fix short-term solutions. Every company should be blessed with an Alan Pottasch." - Gustavo Perez
  By BRUCE | NEW YORK, NY November 25, 2008 11:16:43 am:
Phil Dusenberry believed that the advertising the agency created would be better if the head of the company was involved. That was true for clients like GE, Fedex, Pepsi and many others. Phil had a special relationship with Roger Enrico of Pepsi and together with Alan Pottasch, they created great advertising. It was advertising that people talked about, advertising that people wanted to see over and over again, advertising that revealed new things upon each viewing and, most importantly, it was advertising that worked for the brand. The advertising and the brand were inextricably linked. Phil and Ted and the other Creatives at BBDO did wonderful work because they had great clients like Roger Enrico who believed in the power of advertising. If only today agencies would chase ideas more than they chase technology.

Bruce Meyers/New York, New York
  By Sunil | Mumbai November 25, 2008 01:26:11 pm:
Roger,

I am sorry to say but the current lot at Pepsi aren't too bright either.
Every client gets the advertising he or she ( as in Indra Nooyi, a fellow Indian) deserves.
I truly believe BBDO made Pepsi with the backing of a brave client.
Coke changed its agency many times in recent years but has failed to produce a single big idea. Coke is headed the GM, Ford and Chrysler way.

Best regards,

Sunil Shibad
Mumbai, India
http://newnimproved.blogspot.com
  By badoggie | new york, NY November 25, 2008 09:22:48 pm:
...and those damn Pepsi cans in the Security Camera spot are empty. Of course, only dogs and Bob Garfield can hear that.
  By Hubert Boulos | Paris November 26, 2008 09:14:17 am:
Bob

I hated your article criticizing BBDO's work on Snickers in the UK. But on that one I can't agree more with you. Pepsi is BBDO's work and nobody else's. I can't believe this happened! Does that mean BBDO New York doesnt't have the creative talent to bring the Pepsi brand to life? No way! In case you have any doubt just check out the work on HBO! The answer is elsewhere...and I believe the people who took that decision may actually need to go through TBWA's Disruption theories to understand what BBDO cracked some 50 years ago!

To the Pepsi guys enjoy Disruption at TBWA and when you're done reading it come back to the people who can actually do it!
  By rob | new york, NY November 26, 2008 02:14:18 pm:
My favorite Pepsi spot was the archeological dig, where the Pepsi drinking team unearthed a Coke vending machine and they had "no idea" what the hell it was. Very clever.

But it seems to me all work in the category is flat today.
  By Michael G | Atlanta, GA November 28, 2008 04:55:34 pm:
Re; BBDO Made Pepsi What It Is:

Bob, with all due respect, you are a newbie to the history of the BBDO relationship with Pepsi-Cola. I say this principally for two reasons. Firstly, in my opinion as a first-hand participant in the cola wars, the initial campaign: "Now it's Pepsi, for those who think young", was the high watermark of the fabulous forty-eight year run of the BBDO/Pepsi relationship. Secondly, the Pepsi Challenge was not created by BBDO but by a Dallas agency that handled 7-11 stores.

I was working on the Coca-Cola account in Atlanta when I first viewed purloined, early Pepsi Bottler samples of the "Think young" campaign. I was stunned at their brilliance and immediately sensed the profound impact that this totally orchestrated campaign would have on my client. Charley Brower, who was the head of BBDO, said to the Pepsi Bottlers: "Here's a campaign that will knock your fat-headed competitor off his undeserved pedestal". Charlie was absolutely right and I knew that BBDO had delivered a KO punch.

John Bergin wrote a mind-blowing series of radio commercials that customized the syncopated lyrics of the adapted "Makin' Whoopee" Pepsi jingle to every individual Pepsi Bottler's' territory. All rendered by the incomparable Joanie Summers. Ralph Ammirati, hired Irving Penn to do the campaign's superb print photography and TV cinematography. Talk about a tour de force campaign.

The late, great Phil Dusenberry certainly enhanced and built upon the "Think young" platform and I, for one, would never diminish his extraordinary contributions to the Pepsi brand. He was the best.

"The lively crowd today agrees,
Those who think young say: "Pepsi, please",
They pick the right one,
The modern, light one,
Now it's Pepsi,
For those who think young."

Every word had a bite; every word praised Pepsi and damned Coke. Perhaps it was my impressionable youth, but I have never seen a total marketing communication program that could hold a candle to this inaugural BBDO/Pepsi campaign.

The so-called evolutions, which included: "Taste that beats the others cold", "You've got a lot to live and Pepsi's got a lot to give", "Choice of a new generation" and "Joy of Cola" all watered down the sharp edge of the seminal "Think young" campaign, in my opinion. My guess is that over time, new management at both the client and the agency wanted to play "Can you top this" for their own ego satisfaction. Eventually leading to Pepsi market share slowdown.

The "Pepsi Challenge", which led to the New Coke debacle, never had a loving parent at either BBDO or at Pepsi headquarters. It was not invented in either place; it was the brainchild of a local bottler and a local agency. Why else would Pepsi, after making the "other guy blink", turn a blind eye to the continuance of this powerful, effective campaign?

So, while I wait to see if the talented, new Pepsi agency can work its Apple magic for Pepsi, my hat is off to BBDO for creating what I believe is the greatest, most effective advertising campaign of the twentieth century.

Michael G. McDonald
Co-founder of McDonald & Little
Atlanta, GA
  By tedzahn | SAN FRANCISCO, CA November 30, 2008 11:06:55 pm:
Bob - Kudos for mentioning BBDO's work on Pepsi's "You've Got a Lot to Live" campaign of the late 60s-early 70s. What an underrated and forgotten effort. If readers want an uber-slideshow of the the "Wonder Years," that campaign was it (http://tinyurl.com/59rqpb)...in retrospect, maybe corny...but conceptually unique in 1969 - Ted Z / portland, or / twitter.com/ited
  By prodmaven | New York, NY June 25, 2009 07:56:04 pm:
Whether it's Pepsi, Coke or some weed killer, let's face it...ads will never be as great as they used to be. Jingle hooks, feel good grooves, and working next to those who are the innovators, those unafraid to take a leap...

You will never find that kind of wisdom and experience in a 25 year old, unfortunately, they are replacing those who have the creative guts and knowledge and are not quite yet ready for retirement. They are being fired by people their age also.

It's almost too painful to watch and listen to.
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