More from Ad Age:
Creativity
Ad Age China
Bookstore
Jobs
Ad Age On Campus
Sign up for E-mail Newsletters

Help Center

Frequently Asked Questions

Choose from the following FAQ categories:

Subscriptions

• How do I subscribe, renew my subscription or answer a question about my existing subscription?
Please visit the subscriptions page.

Advertising

• Whom do I contact regarding advertising or sponsorship?
Please contact Jackie Ghedine at jghedine@adage.com or 212.210.0725.

• Targeted advertising
Various targeting is available through both print and digital products. Please contact your Sales Representative.

• How much does an ad cost?
Different rates apply for different sizes and advertising frequencies. Please click on print or interactive to view a full rate card.

Production

• I am running an interactive campaign on Advertising Age and I need production specs.
Thank you for choosing AdAge.com. Please see our interactive production spec information page. You may also contact Sherry Emard with additional questions at 313.446.0429 or semard@crain.com.

• I am running an ad in Advertising Age and I need production specs.
Thank you for choosing Advertising Age. Please Click here for print production spec information. You may also contact Vickie Daniel with additional questions at 212.210.0205 or vdaniel@crain.com.

Classifieds

• How do I place a print classified ad?
Advertising Age publishes every Monday, space for each issue closes the Wednesday prior at 1 pm EST. Click here for rates and specs. In addition, each advertisement will also be posted online for four weeks.
E-mail the text of your ad to galtieri@adage.com for an exact quote or to reserve space.

• How do I place an online classified ad?
Posting an ad on Adage.com is $325 for eight weeks of exposure. You can post up to one full page of text. Ads go live on Friday afternoon; space reservation closes on Thursday at close of business. To place an ad send an email to galtieri@adage.com, be sure to include your ad, company name, address and telephone number. For more information: 1.800.248.1299


Archives

• I subscribe to Advertising Age do I have to pay for archives on the Web site?
No. As a subscriber to Advertising Age, you have full access to the archives as part of your subscription.

• What is available through the Archives?
Advertising Age Print Magazine: 1992-Present.
Creativity Magazine: 1994-Present
Website News: 1995-Present
Madison+Vine: 2003-Present
Encyclopedia: 500 articles, 35 subjects http://encyclopedia.adage.com

• What does it cost to purchase an article from the Archives?
1 article = $3.95
4 articles = $9.95
10 articles = $19.95

• Can I print out the Article that I purchased?
Yes, you may print the article that you have purchased.

• How long can I access an article that I purchased in the Article Pack?
Your article is available in the help center, under article packs, for fourteen days from time of purchase. You may access your article packs profile by logging in and visiting your Article Pack status page.

• Will the Article Pack I purchased expire?
Yes, you have 30 days from the date of purchase to use your Article Pack.

• The article I want is from before 1992. Where can I find it?
Please email Mark Mandle at mmandle@crain.com.

• What if I can't find an article that I'm looking for?
For additional assistance in locating an article, you may contact Mark Mandle in Crain's library at mmandle@crain.com.

• What is the Refund Policy for the Article Pack?
If the article you have purchased is not the article you needed, please contact subs@crain.com

• What is Terms of Service and Privacy Policy?
Visit our Website Privacy Policy.

• Where can I find a list of my past transactions?
Visit your Article Packs page.

• What happened to Paypoints?
The Article Packs have taken the place of paypoints. Your remaining paypoints balance has been converted into article packs. View your current Article Pack balance.


Data

• How do I get included in the Agency Report?
Download the survey.

• What if I have questions on Data Chart numbers?
For questions on data that you find in Advertising Age and AdAge.com, contact Kevin Brown at kbrown@adage.com or 312.649.5272.

Licensing/Reprinting Ad Age Content

• I'd like to reprint an article from the Advertising Age print edition or AdAge.com in a print publication or web site. Whom should I contact?
For hard-copy or electronic (PDF) reprints, please contact Ryan Pratt at Wright's Reprints, 877.652.5295 or sales@wrightsreprints.com.


Editorial

• Is the content on Advertising Age Online the same as the print edition?
Yes, the full contents of Advertising Age are available for subscribers however; Advertising Age also delivers daily news that is constantly publishing and updating original news reports about the marketing and advertising business throughout each business day.

• Is the full content of Advertising Age Online and Advertising Age weekly print edition searchable online?
Yes, you may use the Search Page to access content by issue date. You can also search the full contents of Advertising Age both print and online, by clicking on browse Archive or use the Advanced Search to search by keyword, headline or by journalist.

Press Releases/Story Ideas

• Where do I send press releases?
Press releases should be sent to mkinsey@adage.com. If you would like to send a press release to a reporter covering a specific category, you will find that information on the beat list.

• Where do I send news releases?
News releases should be sent to:

Judy Pollack, Managing Editor
Advertising Age
711 Third Avenue
New York, NY 10017
e-mail: jpollack@adage.com.

• How do I find out which reporter covers a specific area?
Contact Matthew Kinsey at 212.210.0281 or mkinsey@adage.com

• Letters to the editor?
Letters related to material in the weekly print edition of Advertising Age should be sent directly to:

Judy Pollack, Managing Editor
Advertising Age
711 Third Avenue
New York, NY 10017
e-mail: jpollack@adage.com.

Letters related to material appearing on Advertising Age Online should be sent directly to:
Hoag Levins, editor
AdAge.com
711 Third Avenue
New York, NY 10017
e-mail: AdAgeEditor@adage.com

• How do I get the editorial calendar?
Contact Chanel McFadzean at 212.210.0246 or cmcfadzean@adage.com.

• How can I submit information related to upcoming special reports listed on the editorial calendar?
All news content in Advertising Age is produced by staff journalists. If you believe you have an item that might be of interest to the special report staff, you can submit it to Mike Ryan, special reports editor, Advertising Age, 360 N. Michigan Ave., Sixth Floor, Chicago, IL 60601, 312.649.5330 or mryan@crain.com

• Do you accept bylined articles from corporate executives?
All news content published in Advertising Age is produced by staff journalists. Advertising Age does accept the submission of opinion pieces for its "Forum" features. These should be submitted to:
Jenny Rooney
viewpoints editor
Advertising Age
711 Third Avenue
New York, NY 10017
e-mail: jrooney@adage.com

• How do I get my Advertising Age RSS New Feeds?
Visit Advertising Age's RSS News feeds page.

Digital Edition

• Digital Edition Questions?
Visit the Digital Edition FAQ page.


Website Issues


Logging in / Your Profile

• Can't login?
See 'locate your password' below.

• How do I change my e-mail address on your site?
Visit your profile page.
Login with the e-mail address / password you wish to change.
Change the e-mail address field and click submit at the bottom of the page.
You will now login with this new e-mail address as well.

• I forgot my password. What do I do?
Visit the login page.
Click 'forgot your password'.
Enter your e-mail address and submit.
The password will be sent to the e-mail address you logged-in with.

• How do I change my password?
Visit your profile page.
Login with the e-mail address / password you wish to change.
Enter your new password in both fields under 'Create a Password.'
And click to submit on the bottom of the page.

• How do I change my personal information
Visit your profile page.
Login with the e-mail address / password you wish to change.
Change whichever information you choose on the page.
Click to submit on the bottom of the page.
(Please note this will not change your Print Magazine subscription info, only website info.)




Advertising Age: Your Online Source for Marketing and Media News