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Lookbook

Data/CRM

Track, Target and Measure Consumers Across Mobile and Desktop

Published on .

LiveRamp, a subsidiary of marketing-data firm Acxiom, late last year introduced a system that lets advertisers continuously track, target and measure the same consumer across mobile and desktop devices, targeted TV spots and in-store transactions.

The LiveRamp Customer Link system builds on deepened relationships with LiveRamp's multitude of ad tech and data partners such as Adobe and Krux as well as newer partnerships.

The system takes LiveRamp's original data on-boarding service, which connects advertisers' offline CRM data with digital identifiers in order to target individuals in digital channels, to a more sophisticated level. When the new system ingests consumer data such as transactional information, it strips out identifiers and returns an anonymized ID that can be used to target and measure marketing campaigns across an array of tech platforms including ComScore, Kantar Shopcom, Krux, MediaMath, Nielsen, TransUnion and Videology.

LiveRamp began building the Customer Link capability in January and began testing with clients in April. Pilot partners included American Express, Kellogg's, Nielsen Catalina Solutions, TD Ameritrade, Sony and TiVo.

If you are looking for a partner to help you with your CRM and data needs, turn to Look Book.

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