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- Why I Was Wrong About CRM and So Were YouDigital marketers need to stop thinking about CRM as a set of "cool tools" to favorably influence sales outcomes, Curtis Thornhill writes.
- Four Burning Issues on the Minds of CMOs...figured out, tomorrow everything changes. So you have to stay one
step aheadof the changes by keeping your finger on the pulse of what...
- Op-Ed: Trump for President (of a Digital Advertising Company)Some of Donald Trump's more radical views make a lot of sense when applied to digital advertising, writes Marc Goldberg.
- Winning in the Age of Customer Experience: Act Like a Concierge...concierge, brands should use this data to be ready and one
step ahead. "We noticed it was your birthday so we have provided flowers or...
- Q&A: The Huffington Post's Founding Editor Gets Ready to Move On...the trick for us is to always try to stay one
step ahead. And that's what I think that HuffPost has really been defined...