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Microsoft Shocked 'Family Guy' Humor Includes Incest, Holocaust Jokes

Company Pulls Out of Seth MacFarlane Deal After Discovering 'Content Not a Fit'

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NEW YORK (AdAge.com) -- Turns out Seth MacFarlane isn't PC enough to be a PC. Microsoft was set to sponsor a prime time special by the "Family Guy" creator as part of its Windows 7 media blitz, but was somehow surprised when the typically MacFarlane-esque fare didn't exactly "fit with the Windows brand."

'Family Guy'
Fox
'Family Guy'
Variety reports that three days after crowing about its new Seth MacFarlane deal to the world, it pulled the plug after getting a look at the content, which included "riffs on deaf people, the Holocaust, feminine hygiene and incest," the company pulled out of the project.

"We initially chose to participate in the Seth and Alex variety show based on the audience composition and creative humor of 'Family Guy,' but after reviewing an early version of the variety show it became clear that the content was not a fit with the Windows brand," a Microsoft spokesperson said in an e-mail statement. "We continue to have a good partnership with Fox, Seth MacFarlane and Alex Borstein and are working with them in other areas. We continue to believe in the value of brand integrations and partnerships between brands, media companies and talent."

That's a long walk back from what Microsoft marketing exec (and former branded-entertainment chief) Gayle Troberman said a few days before: "You'll see us deeply integrated into the content," she told Ad Age. "You'll hear how Windows 7 can help you simplify your PC -- it's simple, fast and easy to use."

The show, "Family Guy Presents: Seth & Alex's Almost Live Comedy Show," was to be the second collaboration between MacFarlane and Microsoft's "I'm a PC" agency Crispin, Porter & Bogusky. The first was the much-ballyhooed deal between MacFarlane and Crispin client Burger King, a custom web series distributed on YouTube and over Google's content network.

Fox is still planning to run the special as part of an "all Seth MacFarlane night" on Nov. 8 with another, as yet unnamed, sponsor. And Microsoft says "Family Guy" remains in its marketing plans for Windows 7 and hopes to work with MacFarlane "in other areas."


39 Comments
Subscribe to comments on: Microsoft Shocked 'Family Guy' Humor Includes Incest, Holocaust Jokes
  By TheWealthSquad | Riceville, TN October 27, 2009 12:11:25 am:
They were caught off guard?? Have they seen the shows he has done before?

I think this is clearly a case of a company getting excited about creating buzz without matching the buzz to their brand.

Everything a company does should line up with its brand. It is the only way to create a consistent message. Seems someone at Softie needs to go back to Marketing 101.

Scott
http://www.linkedin.com/in/scottlovingood
http://www.askthewealthsquad.com/blog/
  By SingularityDesign | Philadelphia, PA October 27, 2009 12:21:50 am:
"With a name like 'Family Guy', it MUST be good, clean, wholesome fun!" - Unnamed (former) Microsoft marketing intern


Jeff Greenhouse
President, Singularity Design
http://www.SingularityDesign.com/
http://Twitter.com/SingularityDsgn
  By notundergod | Brooklyn, NY October 27, 2009 08:16:27 am:
After the pointless Seinfeld Ads and now this, it is clear that the Microsoft marketing machine is dysfunctional. This is a company that has no unified direction of what their message is or will be for their flagship product.
  By JOEL | NEW YORK, NY October 27, 2009 08:22:53 am:
Oh boy. If they keep this up, they will be the next in line for a bailout. How the mighty have fallen. I hope their new OS is better than their marketing.
  By project52 | Toronto, ON October 27, 2009 08:35:31 am:
Ok Apple, your move...

Here's a golden opportunity to swoop in, pick up the show and make PCs (Windows) look even lamer than before!!

Go Apple, go!!
  By tommyzman | Oak Ridge, NJ October 27, 2009 08:48:49 am:
Research, people...research.

But fear not as all is saved! I just heard that Microsoft has hired Micheal Richards to do some colorful Windows 7 skits.

Tommy Z • Publisher, PlanetZman
The Last Great Bastion for REAL Men
http://www.planetZman.com
http://www.twitter.com/planetzman
  By angusparvo | Knoxville, TN October 27, 2009 08:55:05 am:
Maybe they can talk Matt and Trey into a deal with "South Park."
  By maclaurin | Chatham, NJ October 27, 2009 09:21:29 am:
I think that this shows a little too much of the Microsoft inner workings, some executive really did not like it (or a manager tried to cover up what the content for Family Guy was). If you can't communicate well internally, you might have an issue with external communication...
  By CyndyMM | Winter Park, FL October 27, 2009 09:34:32 am:
Hmmm....is it more important for the show to "line up with the brand" ... or to reach their potential customer to sell software?

I gotta believe there was both qualitative and quantitative research done before they entered into this deal showing that the Family Guy viewer is a good match for their target.

Scary when a company decides that their brand only attracts people with wholesome, innocent humor who only like to watch stuff like Dancing with the Stars.

Keep believing that's who your target customer is, Microsoft. Makes you look a little hokey, but you just keep believing. It's adorable.

Maybe Macs aren't all that bad after all...
  By lpmorrow | MONTPELIER, VT October 27, 2009 09:43:30 am:
So, Microsoft was shocked, shocked! to discover that the usual suspects were doing that which they're famous for doing.

Perhaps they were as surprised as they claim.

Or, perhaps, not.

Presumably, somewhere in the fine print of the deal, Microsoft's attorneys will have included a clause to the effect that Microsoft need not pay at all -- or will pay only a modest amount -- for a work product it deems unusable.

Let's look at what actually happened.

Microsoft enjoyed considerable buzz in one of their primary markets -- college students, probably at minimal cost, and certainly without offending their main focus, the business market, which would probably respond with considerably less enthusiasm to yuks about incest and the disabled than the kegophiles at Kappa Kappa Kappa.

Seth MacFarlane comes out of the deal with, one assumes, considerably less money than he'd anticipated this relations ship would produce. Assuming he wants to earn more from his work product, he has a complex editing task ahead of him, excising every mention of Microsoft. I wouldn't be at all surprised to learn that Mr. MacFarlane might now be adding to all the computers pictured, a the symbol for a different company – say, "Peachy Computing."
  By hicksaliciaa | FORNEY, TX October 27, 2009 09:53:12 am:
Umm...you might want to actually be familiar with the content before you decide to deeply integrate your brand in to it. I'm just thinking that would be basic due diligence, even if you do rely heavily on your agency for deals like this. Watching 1 episode of Family Guy would have saved a lot of time, money and embarrassment.

The old saying still rings true. The bigger you get, the farther you get from the people who got you there.
  By mtlb | NJ, US October 27, 2009 09:57:30 am:
MicroShock just made the show—and they don't even know it yet.
  By mpfogarty | CHICAGO, IL October 27, 2009 10:31:05 am:
Meekness in Seattle [http://bit.ly/4eMjvF]

What's the difference between Microsoft and Apple? Between a PC and a Mac? Where do you start -- and when do you stop...?

For the record, I'm a PC and a Mac. I use a PC at work as well as home, and have a MacBook for my home recording studio. I like them both for what I use them for. What I don't like is how differently each company approached their advertising over the past two decades. For brevity's sake, I'll site just two examples.

Frank Rose in West of Eden: The End of Innocence at Apple (1989), describes how Apple hired Chiat/Day to introduce Macintosh to the world. Chiat/Day brought in Ridley Scott, the director of Alien and Blade Runner, to create the now infamous 1984 spot. http://bit.ly/1ao0Fe. Apple planned to run it twice during the Super Bowl, but the Apple board was uncomfortable with the spot. Apple tried to dump both time slots, but was only able to get rid of 60 seconds of the 120 they bought, so with trepidation, they decided to run it.

On Tuesday, October 27th, AdAge announced Microsoft is pulling the plug on the Windows 7/Seth MacFarlane Family Guy spot http://bit.ly/XgNlJ. The article states the decision was made given the material "doesn't fit with the Windows brand."

Now it's no secret Microsoft needs a victory, and it did the right thing by hiring Crispin Porter + Bogusky http://bit.ly/1AAlMf usky to rescue itself from the Vista debacle. For those of you not in the ad world, CP+B has a pretty solid batting average (Burger King, Guitar Hero, et al). Bringing the powerhouse creative shop in to be creative and then killing the creativity is like, bringing functional software to market that doesn't well, function... Changing your mind isn't a crime, but being fearful is paralyzing and childish. Confidence, certitude, courage...those are the traits of the fully grown and mature.

Again, the difference between a PC and a Mac? How about PCjr and BigMac for starters...?
  By DOMINICK | WASHINGTON, DC October 27, 2009 10:40:08 am:
What more can be said that hasn't been said already? It's too bad for Microsoft that a lot of key IT Department decision-makers probably love this show, and this MS reversal may make these bread and butter customers think twice the next time their organization undergoes a network or mobile computing overhaul. ---cheers//dom
  By msalup | Coral Gables, FL October 27, 2009 10:46:48 am:
That's so funny! They had never seen the show? That's almost like when Bush quoted a sentence from Bruce Springteen's song "baby we were born to ride" as if it were a positive, uplifting song. You've got to crack up.

On the other hand... honestly, who cares? To Dominick's point: do you really think that "a lot of key IT Department decision-makers... may think twice"? Really? You overestimate what a single solitary piece may do or not do.

What will probably sell Windows 7 is all the positive reviews being posted in the blogosphere. Many IT Decision Makers do read these.
  By msalup | Coral Gables, FL October 27, 2009 10:46:55 am:
That's so funny! They had never seen the show? That's almost like when Bush quoted a sentence from Bruce Springteen's song "baby we were born to ride" as if it were a positive, uplifting song. You've got to crack up.

On the other hand... honestly, who cares? To Dominick's point: do you really think that "a lot of key IT Department decision-makers... may think twice"? Really? You overestimate what a single solitary piece may do or not do.

What will probably sell Windows 7 is all the positive reviews being posted in the blogosphere. Many IT Decision Makers do read these.
  By bribri2783 | Albuquerque, NM October 27, 2009 10:51:41 am:
If it sells, it fits. If the Family Guy faithful have dollars you want, then swallow your bile at the content and reach out to them in a way that they will remember and deeply appreciate. I sincerely doubt any conservative middle Americans heard about this deal and said "Right! We're switching to Apple!"

Get off thy high horse and sell some damn software.
  By Towens149 | woodland hills, CA October 27, 2009 11:00:15 am:
Microsoft bailing on Seth MacFarlane creates a wonderful opportunity for GM to begin establishing its cultural relevancy with the under 70 demo.
  By jmsptrck101 | Chicago, IL October 27, 2009 11:20:18 am:
translation = we're lame.

unintended subtext = apple is so much cooler.

side not = can't wait to see how seth uses this to include microsoft in the show
  By zephyr78 | Caryc, NC October 27, 2009 11:21:53 am:
Poor Microsoft. It's too bad it wasn't an episode where they blasphemed Jesus and made fun of Christians because then Microsoft 7 wouldn't have had to pull their sponsorship and lose that vast Family Guy audience.
  By AdinaCaron | Washington, DC October 27, 2009 11:27:47 am:
Wow. This goes on so many levels... For one, quite the PR move there, Microsoft - what are you saying, exactly? That you are blissfully unaware of who you are signing partnerships with, OR that you just cannot commit to this century's humor? I frankly would have been disappointed to have seen this partnership see the light of day, out of respect for Seth MacFarlane - If there was any brand perception to be damaged here, that would have been Family Guy's, by such an unfortunate association.

adina caron
http://adinacaron.blogspot.com/
  By jmsptrck101 | Chicago, IL October 27, 2009 11:29:57 am:
oops. meant side "note" of course.
  By DGrayYoung | Olympia Fields, IL October 27, 2009 11:33:49 am:
That Microsoft's marketing suite didn't understand the brand of humor of Family Guy or Seth McFarlane, in itself is hillarious. The fact that it airs on Fox should have been their first clue.

They need to get out more...
  By darth_pixel | Irvine, CA October 27, 2009 11:34:59 am:
Do you think that little girl, Kylie, from the MS ads watches Family Guy? I think Stewie could take her on.
  By sjrkoch | Calgary, AB October 27, 2009 11:39:54 am:
@msalup The Springsteen connection was about Reagan appropriating "Born In The USA" (not Born to Run), a tune and lyric about the regrets of a Vietnam vet.

And this debacle with Microsoft illustrates the danger with borrowed-interest advertising. Hanging you hat on another's hook is a weak substitute for investing in one's own identity. I prefer Apple to either kind of PC, but I recall rolling my eyes at their (ungrammatical) Think Different campaign. Comparing a corporation to Gandhi. Really?
  By gborden | Waukesha, WI October 27, 2009 11:42:29 am:
I still love the tagline for Windows 7 - "Your PC Simplified."

So simple the first thing you have to do BEFORE you even buy it is CHOOSE which system is right for you – Home, Professional or Ultimate. Ridiculous.

Who needs marketing when your competition is so good at shooting themselves in the foot?
  By Kevin | New York, NY October 27, 2009 11:44:52 am:
Too bad - Ballmer looks a lot like little Stewey. Or vice versa.
  By rjcormier | Fort Worth, TX October 27, 2009 12:01:09 pm:
This just shows Microsoft's lack of touch with the common consumer. They were merely trying to jump on the Family Guy bandwagon to keep up with Apple. I'm sure the guy who threw out the idea to partner with Seth MacFarlane in a board meeting thought he was a real genius. He probably should have watched an episode first.

This is just another reason Apple is dominating the ad market. Apple's consistency in marketing speaks for its brand stability. Microsoft's "try this and see if it works" strategy shows that they are clearly struggling to fight off their competitors, but simply don't know how. Remember those Jerry Seinfeld/Bill Gates ads? Come up with something good and stick with it Microsoft!

Ryan Cormier
twitter.com/ryanjcormier
  By response | New Haven, CT October 27, 2009 12:25:05 pm:
Speaking of those Seinfeld ads, did anyone else see Curb Your Enthusiasm this past Sunday and see Jerry plugging away on his Mac? The Apple logo was prominently featured on screen. Wish I had a screenshot.

David
http://blog.thepowertoprovoke.com
www.twitter.com/response
  By welshjs | Ottawa, ON October 27, 2009 12:45:23 pm:
Come on they MUST have seen a script for Lord's sake?
  By miunderpants | Lake Orion, MI October 27, 2009 12:54:57 pm:
hicksaliciaa - "Watching 1 episode of Family Guy would have saved a lot of time, money and embarrassment." Spot on!!

zephyr78 - So in your world, "blaspheming Jesus" and "making fun of Christians" rises to the same level of offensiveness as Holocaust & incest jokes? Neat. Too bad those Crusades had to end, huh?
  By dwboston | Little Compton, RI October 27, 2009 01:09:58 pm:
Can't wait to see the next PC guy ad from Apple.
  By rukallstar2 | Minneapolis, MN October 27, 2009 02:08:39 pm:
shocked after being with CPB for a while, shocked. oh it doesn't fit the brand, like people haven't made those jokes on a pc e-mailing each other. anything if written well can be made into humor. if you're really uptight then you'll find offense in almost anything.

well just when microsoft was starting to be young again. not that big of a deal windows 7 will sell better than vista, it's a way better product.
  By kilroyc | ATLANTA, GA October 27, 2009 02:16:51 pm:
my surprise is not vetting the content before the PR started.

I'm somewhat surprised that a company like Microsoft which has a prosperous gaming business and should understand generating content for young males (Grand Theft Auto plays on the Xbox...) would blanche at content as ubiquitous as 'Family Guy'. That show is likely on multiple hours a day in every market between Fox, Adult Swim, TBS, and local market syndication.

it will be interesting to see if there is any blowback from the show creators towards Redmond.
  By Sanfranman | San Francisco, CA October 27, 2009 02:43:49 pm:
Maybe this is Bill Gates' reveneg for the episode where Peter Griffin's wealthy father-in-law says to Bill Gates, "I just bought a Zune, can you help me program it?" Then when Bill smiles and goes to help him, the father-in-law says, "No wait, I have an iPod... like the rest of the world!"

Now it's Bill Gates pulling the same kind of last second "gotcha!" zinger on Seth MacFarlane.

Will Family Guy now up the ante? Stay tuned...
  By brandgineering | Loveland, CO October 27, 2009 06:25:13 pm:
The best advertising in the world will not fix a bad product. Then again, I can't imagine what the best advertising in the world can do. It definitely has a poor track record of selling products.

Do you actually imagine that Apple's advertising is selling product? Word-of-mouth about their product is what is selling products. Every time someone uses Windows it sells another Mac.

Advertising Windows will have little to do with sales. It really doesn't matter what Microsoft does. Microsoft could have the worst advertising in the world, it wouldn't impact their sales, up or down.

You really think people are paying attention to advertising to make their buying decisions on operating systems? Don't be so self absorbed.

Carl Hartman | brandgineering.org | Denver
  By Desmond | Johannesburg October 28, 2009 03:47:54 am:
typical microsoft - useless lying runts in charge of marketing without a single brain cell - all falling overeach other to out hubris their internal management and actually basing their decisions on a lack of knowledge. Sounds like MSN through and through - that's exactly how their code words ...
  By zephyr78 | Caryc, NC October 30, 2009 03:31:51 pm:
Hey miunderpants-It's not my world or your world, it's God's world and yes blaspheming Jesus rises to the same level of offensiveness as Holocaust & incest jokes. Check out the Ten Commandments sometime. Making fun of Christians, you're right it doesn't come close to the same level. Touche.
:

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